Can't remove or disconnect volume

a year ago

Project ID: f23b4dad-5c3d-426b-be0b-3a2be51b7688

I can't remove or disconnect this volume. It just hangs and eventually fails with no error.

Solved

18 Replies

a year ago

I've now "run out of resource creations" because of all the project deleting I've done.


a year ago

I've not got like 5 projects that refuse to be deleted even after choosing delete immediately


a year ago

I have royally forked this up


a year ago

Raising to the team!


a year ago

!t


a year ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response adam about 1 year ago


a year ago

Here's the 5 that can be deleted.

f23b4dad-5c3d-426b-be0b-3a2be51b7688

26a6d175-d829-4fc3-b150-1fa40fb34550

0784b188-b046-404a-b7eb-ba7ab0925a4c

49c71231-3d70-4f5b-b4df-6f12e2849afd

dfd7e193-46f4-48bc-96a1-036d25cc5d7a


a year ago

I've now got only three left. Everything within them is able to be deleted EXCEPT the volumes. All volumes are present on Virginia US East Metal.


Railway
BOT

a year ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


Railway
BOT

a year ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway about 1 year ago


echohack
EMPLOYEE

a year ago

Adding here that we're taking a deeper look.


a year ago

Just to confirm, is it okay if we go ahead and delete these projects for you?


a year ago

Yep, go ahead.


a year ago

Not sure if it's related, but I also can't wipe volumes on a different project.


Status changed to Awaiting Railway Response Railway about 1 year ago


a year ago

Got it wiped. Tons of intermittent failures regarding managing volumes. And with deploying containers. And with accessing via domain. It just hangs for a long time until it resolves itself. Do paid users have priority or something? The reason I'm holding off getting a subscription is because of these issues, but no paid users seem to relate.


Railway
BOT

a year ago

🛠️ The internal ticket Some Metal volumes getting stuck on delete has been marked as todo.


a year ago

Once again, probably related, but thought I may as well add I'm unable to delete environments. They come back after a few minutes of deletion. There is a volume active on it.


echohack
EMPLOYEE

a year ago

Hey Loudbook,

This appears to be an issue with these particular volumes. We're looking into it!


Status changed to Awaiting User Response Railway about 1 year ago


a year ago

I managed to get rid of them by migrating the data to a different location and then deleting it. Could be an issue with US East.


Railway
BOT

a year ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 year ago


Railway
BOT

a year ago

✅ The internal ticket Some Metal volumes getting stuck on delete has been marked as completed.


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