Can't remove or disconnect volume

a year ago

Project ID: f23b4dad-5c3d-426b-be0b-3a2be51b7688

I can't remove or disconnect this volume. It just hangs and eventually fails with no error.

Solved

18 Replies

a year ago

I've now "run out of resource creations" because of all the project deleting I've done.


a year ago

I've not got like 5 projects that refuse to be deleted even after choosing delete immediately


a year ago

I have royally forked this up


a year ago

Raising to the team!


a year ago

!t


a year ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response adam 11 months ago


a year ago

Here's the 5 that can be deleted.

f23b4dad-5c3d-426b-be0b-3a2be51b7688

26a6d175-d829-4fc3-b150-1fa40fb34550

0784b188-b046-404a-b7eb-ba7ab0925a4c

49c71231-3d70-4f5b-b4df-6f12e2849afd

dfd7e193-46f4-48bc-96a1-036d25cc5d7a


a year ago

I've now got only three left. Everything within them is able to be deleted EXCEPT the volumes. All volumes are present on Virginia US East Metal.


Railway
BOT

a year ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


Railway
BOT

a year ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway 11 months ago


echohack
EMPLOYEE

a year ago

Adding here that we're taking a deeper look.


a year ago

Just to confirm, is it okay if we go ahead and delete these projects for you?


a year ago

Yep, go ahead.


a year ago

Not sure if it's related, but I also can't wipe volumes on a different project.


Status changed to Awaiting Railway Response Railway 11 months ago


a year ago

Got it wiped. Tons of intermittent failures regarding managing volumes. And with deploying containers. And with accessing via domain. It just hangs for a long time until it resolves itself. Do paid users have priority or something? The reason I'm holding off getting a subscription is because of these issues, but no paid users seem to relate.


Railway
BOT

a year ago

🛠️ The internal ticket Some Metal volumes getting stuck on delete has been marked as todo.


a year ago

Once again, probably related, but thought I may as well add I'm unable to delete environments. They come back after a few minutes of deletion. There is a volume active on it.


echohack
EMPLOYEE

a year ago

Hey Loudbook,

This appears to be an issue with these particular volumes. We're looking into it!


Status changed to Awaiting User Response Railway 11 months ago


10 months ago

I managed to get rid of them by migrating the data to a different location and then deleting it. Could be an issue with US East.


Railway
BOT

10 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 10 months ago


Railway
BOT

10 months ago

✅ The internal ticket Some Metal volumes getting stuck on delete has been marked as completed.


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