3 months ago
Hello everyone! 👋 I need help upgrading to the Hobby plan before my free trial ends! 🤲. PROJECT: luxe-store (Node.js + MongoDB e-commerce store). ISSUE: When I try to upgrade,
• "My payment keeps getting declined even though card works" I'VE TRIED:
• Added my credit card in Billing section
• Checked card works elsewhere
• Refreshed the page
• Tried different browser... Can anyone guide me through the upgrade process? I want to keep my store online! Jazakallah khair for any help! May Allah bless you!<:blob_help:1149662715409874944>
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6 Replies
3 months ago
Payments are made through Stripe, there's not much Railway can do about this.
3 months ago
^ would recommend calling your bank about this
Thank you so much for helping! ✅
I'm going to call my bank now about the declined payment.
Will update you as soon as I speak with them!
Jazakallah khair for your patience! May Allah bless you! 🤲💙
Thank you so much for helping! ✅
I'm going to call my bank now about the declined payment.
Will update you as soon as I speak with them!
Jazakallah khair for your patience! May Allah bless you! 🤲💙
2 months ago
i am encountering the same on my end. im from Philippines and would want to upgrade using my BPI debit account. is debit account not usable for this? thank you!
user-capsuly123
i am encountering the same on my end. im from Philippines and would want to upgrade using my BPI debit account. is debit account not usable for this? thank you!
2 months ago
afaik it accepts visa debit cards, you'd have to give it a try.
Status changed to Solved medim • 2 months ago