10 months ago
Please cancel my plan, and return the money. because I was not able to sign up with the company ID. I don't want to pay my personal money because your system does not allow entering tax ID or EU VAT during the signup process.
2 Replies
10 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
10 months ago
Hi,
You can add your Tax ID by following the instructions in https://docs.railway.com/reference/pricing/faqs#how-do-i-viewmanagecancel-my-subscription. To update your older invoices with the new Tax ID, you can initiate a re-issuance of your invoice by following the steps in https://docs.railway.com/reference/pricing/faqs#requesting-an-invoice-re-issuance.
I did go ahead and cancel your plan and refund you. You can always sign up again if you'd like.
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Solved echohack • 10 months ago