a year ago
Please cancel my plan, and return the money. because I was not able to sign up with the company ID. I don't want to pay my personal money because your system does not allow entering tax ID or EU VAT during the signup process.
2 Replies
a year ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
a year ago
Hi,
You can add your Tax ID by following the instructions in https://docs.railway.com/reference/pricing/faqs#how-do-i-viewmanagecancel-my-subscription. To update your older invoices with the new Tax ID, you can initiate a re-issuance of your invoice by following the steps in https://docs.railway.com/reference/pricing/faqs#requesting-an-invoice-re-issuance.
I did go ahead and cancel your plan and refund you. You can always sign up again if you'd like.
Status changed to Awaiting User Response Railway • 11 months ago
Status changed to Solved echohack • 11 months ago