Cancelling prepaid plan with credits
rapl4
FREEOP

2 years ago

If I cancel my prepaid subscription and have credits from it left, will they still stay and be added to the Trial plan or disappear?

Solved

25 Replies

rapl4
FREEOP

2 years ago

N/A


2 years ago

They'll dissapear unfortunately


2 years ago

more info:


rapl4
FREEOP

2 years ago

Oh


rapl4
FREEOP

2 years ago

would it be possible to request a refund ?


2 years ago

I'm honestly not quite sure what the policy on credit refunds are, I'll go ask


rapl4
FREEOP

2 years ago

I mean like the whole prepaid subscription, I bought it just yesterday


2 years ago

I just checked, you should be able to request a refund for your credits (and the subscription) here:


rapl4
FREEOP

2 years ago

1327697962301788170


rapl4
FREEOP

2 years ago

oh its manual


rapl4
FREEOP

2 years ago

i guess if i refund the 0$ itll work then


2 years ago

may i ask why railway doesnt fit your needs?


rapl4
FREEOP

2 years ago

I thought the credits will stay and add to the Trial plan after the subscription expires


rapl4
FREEOP

2 years ago

And by the way it doesn't work, it says invalid invoice


2 years ago

credits are used for the Hobby plan, any reason why you arent interested in the hobby plan?


rapl4
FREEOP

2 years ago

I use around 1$ credits per month and I don't need all the high specs for my projects


rapl4
FREEOP

2 years ago

And 5$ per month isn't worth it as I don't even use it that much


rapl4
FREEOP

2 years ago

I just bought it because I thought the credits will stay


2 years ago

gotcha


2 years ago

invoice id please


rapl4
FREEOP

2 years ago

4B159472-0001


2 years ago

refunded


2 years ago

you will see the money back in 5-10 days


rapl4
FREEOP

2 years ago

Okay, thank you


2 years ago

!s


Status changed to Solved brody • over 1 year ago


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