Cancelling prepaid plan with credits
rapl4
FREEOP

a year ago

If I cancel my prepaid subscription and have credits from it left, will they still stay and be added to the Trial plan or disappear?

Solved

25 Replies

rapl4
FREEOP

a year ago

N/A


a year ago

They'll dissapear unfortunately


a year ago

more info:


rapl4
FREEOP

a year ago

Oh


rapl4
FREEOP

a year ago

would it be possible to request a refund ?


a year ago

I'm honestly not quite sure what the policy on credit refunds are, I'll go ask


rapl4
FREEOP

a year ago

I mean like the whole prepaid subscription, I bought it just yesterday


a year ago

I just checked, you should be able to request a refund for your credits (and the subscription) here:


rapl4
FREEOP

a year ago

1327697962301788200


rapl4
FREEOP

a year ago

oh its manual


rapl4
FREEOP

a year ago

i guess if i refund the 0$ itll work then


a year ago

may i ask why railway doesnt fit your needs?


rapl4
FREEOP

a year ago

I thought the credits will stay and add to the Trial plan after the subscription expires


rapl4
FREEOP

a year ago

And by the way it doesn't work, it says invalid invoice


a year ago

credits are used for the Hobby plan, any reason why you arent interested in the hobby plan?


rapl4
FREEOP

a year ago

I use around 1$ credits per month and I don't need all the high specs for my projects


rapl4
FREEOP

a year ago

And 5$ per month isn't worth it as I don't even use it that much


rapl4
FREEOP

a year ago

I just bought it because I thought the credits will stay


a year ago

gotcha


a year ago

invoice id please


rapl4
FREEOP

a year ago

4B159472-0001


a year ago

refunded


a year ago

you will see the money back in 5-10 days


rapl4
FREEOP

a year ago

Okay, thank you


a year ago

!s


Status changed to Solved brody about 1 year ago


Loading...