CANNOT CONNECT MONGODB!!!!!
hikieadmin
PROOP

2 months ago

https://station.railway.com/questions/i-can-not-connect-my-mongo-db-instance-an-ff4a6c3a

OUR MAIN PROD ENVIRONMENT IS DOWN FOR HOURS. REAL SUPPORT NEEDED HERE!

we can not connect our DB.

Attachments

Closed

9 Replies

Railway
BOT

2 months ago

Your MongoDB service in the "infra" project is logging repeated "pthread_create failed" and "Thread creation failed" errors, which means it cannot create new threads to handle incoming connections - this is typically caused by the service hitting its memory limit. You can check the Metrics tab for this service to see if memory usage is at its ceiling, and if so, consider increasing the memory limit in the service settings.


Status changed to Awaiting User Response Railway about 2 months ago


2 months ago

Railway doesn't manage your databases. Deploying a database is really just deploying a template.

Attach more information to help debug the issue. Logs etc


Status changed to Awaiting Railway Response Railway about 2 months ago


directsyndikat
PRO

2 months ago

they offer the service to deploy mongoDB on their interface, but its always failing and is crap. weekly issues


directsyndikat

they offer the service to deploy mongoDB on their interface, but its always failing and is crap. weekly issues

2 months ago

Yes that is really just a template, a preconfigured service. They don't manage it for you.


astrid

Railway doesn't manage your databases. Deploying a database is really just deploying a template. Attach more information to help debug the issue. Logs etc

hikieadmin
PROOP

2 months ago

MongoServerSelectionError: connection to [********]:27017 closed

at Topology.selectServer (/app/node_modules/mongodb/src/sdam/topology.ts:635:30)

at async AggregationCursor.cursorInit (/app/node_modules/mongodb/src/cursor/abstract_cursor.ts:949:21)

at async AggregationCursor.fetchBatch (/app/node_modules/mongodb/src/cursor/abstract_cursor.ts:987:7)

at async AggregationCursor.fetchBatch (/app/node_modules/mongodb/src/cursor/abstract_cursor.ts:987:7)

at async AggregationCursor.next (/app/node_modules/mongodb/src/cursor/abstract_cursor.ts:608:9)

at async AggregationCursor.[Symbol.asyncIterator] (/app/node_modules/mongodb/src/cursor/abstract_cursor.ts:502:26)

at async AggregationCursor.toArray (/app/node_modules/mongodb/src/cursor/abstract_cursor.ts:696:22)

at async Aggregate.exec (/app/node_modules/mongoose/lib/aggregate.js:1104:14)

there is no error in my mong db logs but i cannot connect to my db outside or inside doesnt matter

Attachments


hikieadmin
PROOP

2 months ago

UP, we cannot see our mongo DB via railyaw or compass. We deployed our mongoDB via railway in first instance


hikieadmin
PROOP

2 months ago

also, all users see same user info right now!


hikieadmin
PROOP

2 months ago

really disappointed service again...


hikieadmin
PROOP

2 months ago

still issue is on


Status changed to Closed brody about 2 months ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...