Cannot connect to new postgres

chandlerPRO

4 months ago

I started a new postgres service in a new postgres project. I am trying to connect to it from my laptop just to verify that it's working.

Upon creation, it has a DATABASE_PUBLIC_URL value which seems to use the proxy domain that Railway setup automatically.

If I run psql <DATABASE_PUBLIC_URL>, I get an error password authentication failed for user "postgres". I triple checked the URL matches with the DATABASE_PUBLIC_URL variable. I also tried not specifying the password in the URL and providing it only on prompt. It's still not working. I also double checked that the password is correct by comparing to the PGPASSWORD variable and that the user is correct comparing to the PGUSER variable. Any suggestions on why it might be rejecting the password that railway created?

10 Replies

chandlerPRO

4 months ago

If it helps, there's a spinning Database connection in the Data tab

Attachments


4 months ago

What happens when you create a new postgres?


Status changed to Awaiting User Response railway[bot] 4 months ago


chandlerPRO

4 months ago

The second one worked. I guess I can move forward with that for now


Status changed to Awaiting Railway Response railway[bot] 3 months ago


chandlerPRO

4 months ago

Fwiw, I created a 3rd and 4th just to test. The third failed to come up in the same way. the 4th succeeded like the 2nd


3 months ago

Glad that unblocked you-

Not that our scaling woes should affect you, but I have a few leads I can discuss with the team on why this was the case and how we can fix it.


Status changed to Awaiting User Response railway[bot] 3 months ago


railway[bot]

3 months ago

An internal ticket has been attached to this thread. Updates will be relayed in this thread, so keep an eye out!

Status changed to In Progress railway[bot] 3 months ago


3 months ago

I was able to reproduce a path in product that will allow this to happen.

What I was able to do to reliably reproduce this was click that deploy button on the database service while the changes where applying, is this perhaps what you did too?


Status changed to Awaiting User Response railway[bot] 3 months ago


railway[bot]

3 months ago

Update: An internal ticket linked to this thread has been changed to Todo.


chandlerPRO

3 months ago

Unfortunately, I'm not sure. I was doing lots of experimentation, changing variables around, doing deploys, etc Sorry I didn't respond sooner.


Status changed to Awaiting Railway Response railway[bot] 3 months ago


3 months ago

Thank you for letting us know. We'll mark this thread as solved, but let us know in case you experience any other issues.


Status changed to Awaiting User Response railway[bot] 3 months ago


Status changed to Solved christian 3 months ago


railway[bot]

3 months ago

Update: An internal ticket linked to this thread has been changed to Completed.

Status changed to Awaiting Railway Response railway[bot] 3 months ago


railway[bot]

3 months ago

Update: An internal ticket linked to this thread has been changed to In Progress.


Cannot connect to new postgres - Railway Help Station