4 months ago
I got a crash notification for my Worker without any code changes (I'm using this template https://railway.com/deploy/n8n-with-workers).
I then got a Temporary Performance Degradation notification for Redis.
Your Railway service will be affected by an infrastructure maintenance event.
Even though it's been much longer than 30 mins, I am still unable to connect to Redis in the Railway UI, and my app is not able to either. My app logs show it repeatedly timing out trying to connect.
n8n ready on ::, port 5678
n8n Task Broker ready on 127.0.0.1, port 5679
[Redis client] connect ETIMEDOUT
[Redis client] connect ETIMEDOUT
Lost Redis connection. Trying to reconnect in 1s... (0s/10s)
[Redis client] connect ETIMEDOUT
[Redis client] connect ETIMEDOUT
Unable to connect to Redis after trying to connect for 10s
Exiting process due to Redis connection error
Last session crashed
Initializing n8n process
n8n ready on ::, port 5678
n8n Task Broker ready on 127.0.0.1, port 5679
[Redis client] connect ETIMEDOUT
[Redis client] connect ETIMEDOUT
Lost Redis connection. Trying to reconnect in 1s... (0s/10s)
I've attempted to re-deploy the last successful build again and it's stuck in the 'creating containers' phase.
Retried deploying different Redis images etc. and same thing - stuck in the creating containers phase.
8 Replies
4 months ago
I'm having issues with Redis as well.
Could not establish SSH connection to application
elonmarstrading
I'm having issues with Redis as well. Could not establish SSH connection to application
4 months ago
same here
4 months ago
Hmm it pinged healthy over public url but I do see that UI not loading. I'll go ahead and ticket this so we can accurately track it!
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
4 months ago
🛠️ The ticket Database connection interface loading issue has been marked as triage.
noahd
Hmm it pinged healthy over public url but I do see that UI not loading. I'll go ahead and ticket this so we can accurately track it!
4 months ago
My app not being able to connect to Redis was resolved by itself after a few hours - I think it was down around 2 30pm and up again around 5pm Pacific/Auckland time.
I am also now able to connect through the UI now too.
Lastly, I am now also able to re-deploy it, so all my issues appear to have been resolved.
I don't really mind about the UI connection not working but having an unplanned outage is worrying - especially when the response is "hmmm looks up" well after it's up again.
Status changed to Awaiting Railway Response Railway • 4 months ago
cwar082
My app not being able to connect to Redis was resolved by itself after a few hours - I think it was down around 2 30pm and up again around 5pm Pacific/Auckland time. I am also now able to connect through the UI now too. Lastly, I am now also able to re-deploy it, so all my issues appear to have been resolved. I don't really mind about the UI connection not working but having an unplanned outage is worrying - especially when the response is "hmmm looks up" well after it's up again.
4 months ago
Completely understand that. However, there was not much to see indicating an issue. That said, this should not be happening, and if you run into anything like this again, please let us know.
Status changed to Awaiting User Response Railway • 4 months ago
Status changed to Solved noahd • 4 months ago
4 months ago
✅ The ticket Database connection interface loading issue has been marked as completed.