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Cannot connect via CLI to DB

averydaune

HOBBY

a month ago

Version: railway 4.10.0

Steps:

railway link
railway service Postgres
railway status   # confirms service is Postgres
railway connect Postgres

Observed: Falls back to /tmp/.s.PGSQL.5432 immediately, no debug output, no tunnel.
Expected: Proxy tunnel into hosted Postgres.

A couple issues are occuring:
1. I cannot connec to postgres via railway CLI
2. I cannot see my project canvas in the ui that shows my main project and linking to Postgres, Redis - but can see the latest deployments, etc - I just can't access my services.

This may be related to the following incident?
https://blog.railway.com/p/incident-report-sept-22-2025

$10 Bounty

2 Replies

Railway

BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

brody

EMPLOYEE

a month ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open brody • about 1 month ago

swarnava

FREE

a month ago

Hi there,

Are you using a company proxy, VPN, firewall, or any other type of restrictive network to connect with the Railway CLI? I just tried connecting, and it seems to be working as expected on my end.

Could you please share a screenshot so we can take a closer look? Also, which operating system are you using?

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