Hey there! We've found the following might help you get unblocked faster:

• 🧵 delete my account

• 🧵 delete workspace

• 🧵 Created a new account for billing and managing the workspace, does this account have to pay?

If you find the answer from one of these, please let us know by solving the thread!

I found nothing related to my current challenge. The previous developer created a workspace and did not make me an administrator of that workspace and so I'm unable to delete the workspace. This forces me to work around using a single workspace for development concerns. I would really appreciate some meaningful assistance to help with resolving the issue. The project in that "My Projects"workspace is completely unrelated to my project.

I am a bit confused on how to assist, is there a particular project that you have been added to that you don't have admin permissions for?

Can you provide the link to the project where you can't perform Admin actions?

No, I am the owner of the Railway account, and there is a workspace name "My Projects"which I did not create. The last developer I hired and invited to work on my project created it and never made me an admin so I am unable to delete it. I would like to delete the workspace from my Railway account since it has got nothing to do with my Railway account & projects.

So- I don't see a My Projects, I would need the link to the project that you are invited to.

I said I was not invited to the workspace or made an admin. I can clearly see a "My Projects"workspace in my Railwayy account.
It is a Pro workspace, and I do not have access to it whatsoever.
I need it deleted from my Railway account so I can proceed with my engineering work.

Kindly help with this please.

Thanks

Are you still here Angelo?

Hey! Do you mind sharing a screenshot of your dashboard?

Absolutely!
I have attached a screenshot as requested.
The screenshot shows a workspace named "My Projects" and the active workspace (CSTP_Dev) where I have 2 projects.
I would like to have that My Projects workspace removed from my Railway account.
Thanks.

Hmm, this might be a UI bug in the dashboard. I would try logging in and out to see if the issue persists.

In our system we see that your account belongs to a single workspace. You don't need to worry about being billed for any other workspaces.

Okay, so I logged out and back into my Railway account and that "My Projects" workspace still exists in my account even after doing all that.
I really do not want to see workspaces unrelated to my account appearing in my Railway account.
I'm assuming that deleting my Railway account and registering again with the same email address would resolve this issue, but I would really like to know if my August subscription can be reactivated afterwards - so I don't subscribe twice in one month for the Pro plan.
I await your prompt response.
Thanks.

You can do that, but I think the main issue is that you are still invited as a guest on the other account. You shouldn't be charged for it as the other developer is paying for that subscription.

Ok then, in that case resolving this issue should be as easy as removing me from the guest members list in that Project's workspace. I don't want to see the workspace in my account.
Thanks

Yes, which is why this support ticket has dragged out...

We can't see it on our admin side, I can look in the DB but I don't wanna mess it up. Can you give us the link or name to the workspace you don't wanna see?

Hi there, Angelo.
I totally agree that this thread has dragged. If you had read the chat you would have seen the workspace already mentioned.
There is also a screenshot showing the workspaces in my account. The workspace name I don't want to see is "My Projects"
Hoping to hear from your soon.

Yes, but there are 100 workspaces named "My Projects" - I would need a link to the project that you have access to or the email of the developer that you were working with so that we can trace it out.

I believe it is usamaaagill@gmail.com

Here is also an invitation link to the "My Projects"workspace, showing a team identifier
https://railway.com/workspace/people?teamId=8e4a9861-5446-4ce0-b656-4fef59e14c8e

Kindly assist with removing the "My Projects" workspace from our account.

Thanks.

Hi there,

I've removed you from the project and the "My Projects" workspace should no longer show up in your Workspace selector. For future reference, you can leave projects you've accepted invites to by going to the Project Settings > Members > Click "Leave" next to your name.

Regards,

Christian

Thank you!