My container name is Backend API on development environmentRegion: US WestIt runs a python server based on Fast API.Today, it has failed to deploy due to timing out in the deployment phase.We have tried deploying previously successfully deployed code with the same issue occurringEffect: Blocking staging environments and hotfix ability for our app.

Cannot deploy my fast api python backend (times out)

duybaovan

PROOP

a year ago

My container name is Backend API on development environment
Region: US West
It runs a python server based on Fast API.
Today, it has failed to deploy due to timing out in the deployment phase.
We have tried deploying previously successfully deployed code with the same issue occurring

Effect: Blocking staging environments and hotfix ability for our app.

Solved

7 Replies

brody

EMPLOYEE

10 months ago

Hello,

Please confirm that me and my teammates can view your project for the duration of this thread.

Status changed to Awaiting User Response Railway • 11 months ago

brody

Hello,Please confirm that me and my teammates can view your project for the duration of this thread.

duybaovan

PROOP

10 months ago

confirmed

Status changed to Awaiting Railway Response Railway • 11 months ago

brody

EMPLOYEE

10 months ago

Would you be interested in migrating this this environment to Metal? it looks like we are running out of capacity on GCP and won't be adding more, so Metal would be the path forward here.

Status changed to Awaiting User Response Railway • 11 months ago

brody

Would you be interested in migrating this this environment to Metal? it looks like we are running out of capacity on GCP and won't be adding more, so Metal would be the path forward here.

duybaovan

PROOP

10 months ago

Yes would love to. How do I proceed?

Status changed to Awaiting Railway Response Railway • 11 months ago

brody

EMPLOYEE

10 months ago

Just switch the region in the service settings!

Status changed to Awaiting User Response Railway • 11 months ago

duybaovan

PROOP

10 months ago

This is disrupting our services quite a bit. An unplanned migration which led to downtime for an enterprise level client like us is not acceptable.

Given the seriousness of the situation, can we get dedicated support with this migration ASAP?

Status changed to Awaiting Railway Response Railway • 11 months ago

brody

EMPLOYEE

10 months ago

Hello,

You can switch the region in the service settings, which will deploy it to a Metal region with much more capacity.

Make sure you have the Metal Volumes feature flag enabled for that -

https://railway.com/account/feature-flags

Best,
Brody

Status changed to Awaiting User Response Railway • 11 months ago

Railway

BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 7 months ago