Cannot deploy or re-deploy
josegiufrida
HOBBYOP

a month ago

Hello, when I try to redeploy my Node.js instance, the process never finishes. It gets stuck in the Deploy stage, waiting indefinitely with no logs.

The same thing happens when I deploy a new commit.

Solved

0 Replies

josegiufrida
HOBBYOP

a month ago

I tried using Railpack, Nixpack and testing new "Metal Build Environment". Same result.


passos
MODERATOR

a month ago

Hey, can you share the longest time you've waited for a new deployment?


josegiufrida
HOBBYOP

a month ago

For this instance I usually wait 2 minutes. I've now tried waiting up to 15 minutes.


passos
MODERATOR

a month ago

Please share your service's URL from the dashboard. I'll let the team take over.



passos
MODERATOR

a month ago

And just to be sure, you've waited 15 minutes for two or more deployments?


josegiufrida
HOBBYOP

a month ago

I've tried redeploying 5 or more times, waiting 10-15 minutes each time, and I've also tried deploying a new commit. All attempts failed.


passos
MODERATOR

a month ago

Thanks for the information


passos
MODERATOR

a month ago

!t


passos
MODERATOR

a month ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response passos about 1 month ago


josegiufrida
HOBBYOP

a month ago

Thank you. I aborted the last redeploy a few minutes ago. If needed, I'll perform the redeploy again.


passos
MODERATOR

a month ago

I recommend keeping a deployment going if possible.


passos
MODERATOR

a month ago

Hey, just to confirm, are you deploying on us-east? We're having an incident on us-east


brody
EMPLOYEE

a month ago

Yes, this workload is on the affected host.


josegiufrida
HOBBYOP

a month ago

Yes, US-East Virginia. I'm looking at it, it seems to be working properly again.


passos
MODERATOR

a month ago

Great, i'll keep this thread open until the incident resolves itself in case you don't have any further issues.


josegiufrida
HOBBYOP

a month ago

I just successfully redeployed, without errors, within the usual build time. Thank you so much for your help!


passos
MODERATOR

a month ago

!s


Status changed to Solved passos about 1 month ago


Loading...