4 months ago
Hey, I’m having trouble logging into Railway using my GitHub account. I already cleared cookies for both railway.com and github.com. It worked once for a second earlier, but now it’s broken again and I can’t get in.
Here’s exactly what happens:
I go to railway.com and click “Login”
I click “Continue with GitHub”
GitHub asks me to reauthorize Railway, saying it made an unusually high number of requests
After I approve, I get redirected to a 404 page on GitHub
Then Railway shows an error saying “Error authenticating with GitHub” and “Problem completing OAuth login”
Now, when I try the same flow again and click “Login” followed by “Continue with GitHub,” I don’t even get the reauthorization screen anymore. After clicking, I just get the same error on Railway right away:
“Error authenticating with GitHub”
“Problem completing OAuth login”
I also tried incognito mode, but the issue keeps happening.
Is the Railway authentication service having any stability issues right now? It feels like something is broken on your side.
Would appreciate any help getting back into my account.
8 Replies
Status changed to Solved uxuz • 4 months ago
uxuz
Hey, there was an incident regarding it, this has now been resolved.
4 months ago
It isn't fixed yet. I keep getting logged out.
"no healthy upstream"
Attachments
Status changed to Awaiting Railway Response Railway • 4 months ago
epifeny
It isn't fixed yet. I keep getting logged out."no healthy upstream"
4 months ago
Apologies, thank you for flagging this, I have raised this internally.
uxuz
Apologies, thank you for flagging this, I have raised this internally.
4 months ago
Now I'm getting this
Attachments
4 months ago
Hi there, apologies we had to re-raise the incident — it appears GitHub rate limited initial logins again which caused this to relapse. We'll continue to push out any updates regarding the issue here: https://status.railway.com/cmbl02kus000h4pswahzyrub5
Status changed to Awaiting User Response Railway • 4 months ago
4 months ago
Thank you from a new customer who definitely likes your site, and is jazzed to keep using it!
Status changed to Awaiting Railway Response Railway • 4 months ago
4 months ago
They've got the fix partially worked out it seems. I couldn't do anything 6 hours ago but now at least my deployments are going out.
Sometimes I can post on the forum without issues.
4 months ago
All should be good now!
Status changed to Awaiting User Response Railway • 4 months ago
Status changed to Solved parmstar • 4 months ago