Cannot log in to Railway with GitHub - OAuth error and 404 on redirect

epifeny
HOBBY

4 months ago

Hey, I’m having trouble logging into Railway using my GitHub account. I already cleared cookies for both railway.com and github.com. It worked once for a second earlier, but now it’s broken again and I can’t get in.

Here’s exactly what happens:

  1. I go to railway.com and click “Login”

  2. I click “Continue with GitHub”

  3. GitHub asks me to reauthorize Railway, saying it made an unusually high number of requests

  4. After I approve, I get redirected to a 404 page on GitHub

  5. Then Railway shows an error saying “Error authenticating with GitHub” and “Problem completing OAuth login”

Now, when I try the same flow again and click “Login” followed by “Continue with GitHub,” I don’t even get the reauthorization screen anymore. After clicking, I just get the same error on Railway right away:
“Error authenticating with GitHub”
“Problem completing OAuth login”

I also tried incognito mode, but the issue keeps happening.

Is the Railway authentication service having any stability issues right now? It feels like something is broken on your side.

Would appreciate any help getting back into my account.

Solved

8 Replies

4 months ago

Hey, there was an incident regarding it, this has now been resolved.


Status changed to Solved uxuz 4 months ago


uxuz

Hey, there was an incident regarding it, this has now been resolved.

epifeny
HOBBY

4 months ago

It isn't fixed yet. I keep getting logged out.
"no healthy upstream"

Attachments


Status changed to Awaiting Railway Response Railway 4 months ago


epifeny

It isn't fixed yet. I keep getting logged out."no healthy upstream"

4 months ago

Apologies, thank you for flagging this, I have raised this internally.


uxuz

Apologies, thank you for flagging this, I have raised this internally.

epifeny
HOBBY

4 months ago

Now I'm getting this

Attachments


chandrika
EMPLOYEE

4 months ago

Hi there, apologies we had to re-raise the incident — it appears GitHub rate limited initial logins again which caused this to relapse. We'll continue to push out any updates regarding the issue here: https://status.railway.com/cmbl02kus000h4pswahzyrub5


Status changed to Awaiting User Response Railway 4 months ago


vbwizard
FREE

4 months ago

Thank you from a new customer who definitely likes your site, and is jazzed to keep using it!


Status changed to Awaiting Railway Response Railway 4 months ago


macdonjo
PRO

4 months ago

They've got the fix partially worked out it seems. I couldn't do anything 6 hours ago but now at least my deployments are going out.

Sometimes I can post on the forum without issues.


parmstar
EMPLOYEE

4 months ago

All should be good now!


Status changed to Awaiting User Response Railway 4 months ago


Status changed to Solved parmstar 4 months ago