cannot pay invoice
raflymln
TRIALOP

2 years ago

Help urgent <@539512869780455445>

28 Replies

raflymln
TRIALOP

2 years ago

Na


raflymln
TRIALOP

2 years ago

Is there any team available?


raflymln
TRIALOP

2 years ago

@Percy


raflymln
TRIALOP

2 years ago

Sad to see railway doesnt have priority over pricing issue


2 years ago

Percy is only a bot


raflymln
TRIALOP

2 years ago

Who should i tag then 😕


2 years ago

technically, no one


2 years ago

going to need that invoice id


raflymln
TRIALOP

2 years ago

That's the problem, i dont see anyone that i can ask for faster response other than you then


raflymln
TRIALOP

2 years ago

Wait let me get it


2 years ago

railway doesn't guarantee within the hour response times, that's enterprise


raflymln
TRIALOP

2 years ago


raflymln
TRIALOP

2 years ago

Also some suggestion, i'd love to see railway have addons for faster customer service response even if it cost more money, i think i'll be using it often


2 years ago

yes that would be enterprise


raflymln
TRIALOP

2 years ago

<:SAD:1119157916969226291>


raflymln
TRIALOP

2 years ago

Please let me know whenever i can do the payment


2 years ago

another invoice has been sent to your email, please let me know when you have paid it


raflymln
TRIALOP

2 years ago

Alright let me try to pay it


raflymln
TRIALOP

2 years ago

Thank you!


2 years ago

hey raf have you paid the invoice yet?


raflymln
TRIALOP

2 years ago

Hi, sorry just got home, yes i've paid the invoice, however the service is not up yet @Brody


raflymln
TRIALOP

2 years ago

1268942570151739400


2 years ago

yep ive had to wait to hear back from you, i will now confirm the invoice has been paid and void the old invoice


2 years ago

okay check again, if your services where stopped you will need to go redeploy them manually


raflymln
TRIALOP

2 years ago

The invoice had been paid succesfully and also the service had been up after i restarted it, thank you so much! @Brody


raflymln
TRIALOP

2 years ago


2 years ago

no problem, but in the future, please dont cold tag team / mods - <#727685388893945877> #5


raflymln
TRIALOP

2 years ago

Alright sorry for that 🙏🏼


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