28 Replies
2 years ago
Percy is only a bot
2 years ago
technically, no one
2 years ago
going to need that invoice id
That's the problem, i dont see anyone that i can ask for faster response other than you then
2 years ago
railway doesn't guarantee within the hour response times, that's enterprise
Also some suggestion, i'd love to see railway have addons for faster customer service response even if it cost more money, i think i'll be using it often
2 years ago
yes that would be enterprise
2 years ago
another invoice has been sent to your email, please let me know when you have paid it
2 years ago
hey raf have you paid the invoice yet?
Hi, sorry just got home, yes i've paid the invoice, however the service is not up yet @Brody
2 years ago
yep ive had to wait to hear back from you, i will now confirm the invoice has been paid and void the old invoice
2 years ago
okay check again, if your services where stopped you will need to go redeploy them manually
The invoice had been paid succesfully and also the service had been up after i restarted it, thank you so much! @Brody
2 years ago
no problem, but in the future, please dont cold tag team / mods - <#727685388893945877> #5
