Cannot proceed with payment, looks like a bug
vivek-78
FREEOP

9 months ago

Cannot proceed with payment after entering card details. The Error message received after clicking on subscribe button :
"Cannot destructure property 'paymentIntent' of '(intermediate value)' as it is undefined".

Solved

4 Replies

chandrika
EMPLOYEE

9 months ago

Hi Vivek,

Are you still running into this issue? Could you please share the URL to the page this is happening on? Is it under /plans?

Would also like to confirm that this is happening when trying to upgrade to our hobby plan?

If you could share a screenshot or a recording of the flow that leads to the error, that would be super helpful!

Thanks,

Chandrika


Status changed to Awaiting User Response Railway 9 months ago


brianfrechette3
FREE

8 months ago

Hi, I am also receiving this error when trying to upgrade to the hobby plan. I am receiving the same error as above, verbatim -- there isn't much to show in terms of a screenshot without giving away my card information.


Status changed to Awaiting Railway Response Railway 8 months ago


Status changed to Solved vivek-78 8 months ago


vivek-78
FREEOP

8 months ago

The payment processed successfully when initiated from the workspace owner's account. Since I am only a member of the workspace, I was unable to complete the payment.


Status changed to Awaiting Railway Response Railway 8 months ago


vivek-78

The payment processed successfully when initiated from the workspace owner's account. Since I am only a member of the workspace, I was unable to complete the payment.

chandrika
EMPLOYEE

8 months ago

Hi Vivek, that's helpful to know!

@brianfrechette3 are you running into this as a member of the workspace as opposed to the being the owner?


Status changed to Awaiting User Response Railway 8 months ago


Railway
BOT

5 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 6 months ago


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