Cannot proceed with payment, looks like a bug
vivek-78
FREEOP

10 months ago

Cannot proceed with payment after entering card details. The Error message received after clicking on subscribe button :
"Cannot destructure property 'paymentIntent' of '(intermediate value)' as it is undefined".

Solved

4 Replies

chandrika
EMPLOYEE

10 months ago

Hi Vivek,

Are you still running into this issue? Could you please share the URL to the page this is happening on? Is it under /plans?

Would also like to confirm that this is happening when trying to upgrade to our hobby plan?

If you could share a screenshot or a recording of the flow that leads to the error, that would be super helpful!

Thanks,

Chandrika


Status changed to Awaiting User Response Railway 10 months ago


brianfrechette3
FREE

10 months ago

Hi, I am also receiving this error when trying to upgrade to the hobby plan. I am receiving the same error as above, verbatim -- there isn't much to show in terms of a screenshot without giving away my card information.


Status changed to Awaiting Railway Response Railway 10 months ago


Status changed to Solved vivek-78 10 months ago


vivek-78
FREEOP

10 months ago

The payment processed successfully when initiated from the workspace owner's account. Since I am only a member of the workspace, I was unable to complete the payment.


Status changed to Awaiting Railway Response Railway 10 months ago


vivek-78

The payment processed successfully when initiated from the workspace owner's account. Since I am only a member of the workspace, I was unable to complete the payment.

chandrika
EMPLOYEE

10 months ago

Hi Vivek, that's helpful to know!

@brianfrechette3 are you running into this as a member of the workspace as opposed to the being the owner?


Status changed to Awaiting User Response Railway 10 months ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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