2 years ago
Getting an error message no matter how many times I try. Each time I'm getting charged for 1 USD and after a few minutes I have the money back.
21 Replies
2 years ago
just to reclarify, the reason it charges 1usd is just to check for fraud
the problem processing request does look funny to me though 🤔 let me think
In devtools I see there are some transaction IDs flying around when I try to upgrade so maybe that would help?
2 years ago
well i don't work for Railway, I'm just a moderator, so the transaction IDs wouldn't really be helpful to my directly
might be helpful to keep them on hand though in case the team needs it
2 years ago
Usually when it's an issue with the bank, it says that the card was declined and not Problem processing request, at least from what I know
2 years ago
I'll flag the team here because I feel like that error message suggests a failure on Railway's side
2 years ago
before I flag the team, are you paying with a credit/debit card or a prepaid card?
2 years ago
neat, alright I'll flag the team in here, sorry for the trouble
2 years ago
!t
2 years ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response dev • over 1 year ago
2 years ago
tengo el mismo problema no me acepta el pago pero si me cobran 1$ y me urge hacer el cambio
2 years ago
Hi, sorry about that. Could yall try again and tell me if it was fixed?
2 years ago
neat, marking as solved
2 years ago
thanks paulo
2 years ago
!s
Status changed to Solved dev • over 1 year ago