Cant create git service
dyadikosnous
PROOP

a month ago

i had github connected and all was fine.

after a while it stopped auto pulling newly pushed items. i deleted the service and tried to create it again but i get an unknown generic error.

I can't create it again.

This is not realated to the service i selected here because this service cannot be created again for some unkown reason.

The build compiles fine locally

Solved

3 Replies

Railway
BOT

a month ago

Your workspace is currently showing an INACTIVE state, which may be preventing new service creation. We experienced a major service disruption that has since been resolved, and this could have temporarily affected workspace states. Please try logging out and back in, then attempt to create the service again. If the error persists, try creating an empty service first from the project canvas (click Add, then Empty Service), and then connect your GitHub repo to it afterward via the service settings.


Status changed to Awaiting User Response Railway about 1 month ago


dyadikosnous
PROOP

a month ago

i logged out and tried again. same error. Empty service also gives me the same error


Status changed to Awaiting Railway Response Railway about 1 month ago


sam-a
EMPLOYEE

a month ago

Apologies for this canned message but in an effort to help all our customers get back up and running, we are sending this bulk message. As you may know, we had a major interruption to our services yesterday. We've published a post-mortem if you'd like more information on the incident. It describes what happened and what we are doing to prevent it in the future. We are deeply sorry for the impact that it has had on you.

It is taking some time to bring everything back up, but we are working on it as fast as we can. In general, a redeployment should fix most service issues. Due to the volume of customers redeploying right now, builds and deploys may take longer than normal to process.

You can track recovery status here: https://status.railway.com/incident/KVZ1Z8GY

If you are still having other issues that might be related to the incident you can read more here: https://station.railway.com/community/road-to-recovery-post-gcp-outage-builds-d362e48c

Feel free to respond if your question has not been addressed.


Status changed to Awaiting User Response Railway about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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