Same issue here, been happening since last night

Same issue, always takes one or two minutes minimum to load.

Hello,

Thank you all for the reports.

I had previously attached a ticket to this thread, and we are continuing our ongoing efforts to resolve this.

I haven't been able to use or view my services due to this? Are there any alternatives to viewing via canvas?

Clear the cache, or try a different browser. This is only intermittent in our experience.

canvas is not loading at all. I cannot edit specific settings or understand what happened wrong during build logs. When is this getting resolved?

We will follow back up when we have more information, in the mean time, please try clearing your cache or try a different browser.

Issue is still ongoing do we know when this issue will be resolved?

We are looking into this and suspect it has something to do with network requests being blocked. Some questions that would really help us get this resolved

• Does the /dashboard or /account pages work?
• Is it every project? or just a single project?
• Would you be able to screenshot the browser console and network tab (specifically any failed requests)

Answers to any of these would be greatly appreciated

That seems to be the right path. For me dashboard and account pages works. It takes long only when loading the canvas on a project. Im seeing a websocket hanging wss://backboard.railway.com/lww/ and some errors regarding stripe. Blocked a frame with origin "https://railway.com" from accessing a frame with origin "https://js.stripe.com". Protocols, domains, and ports must match.

Although status is ok from luminaire, the canvas hangs.

The backboard.railway.com/lww url is necessary for the canvas so whatever is blocking this is the issue. Do you see any errors or anything? Or just fully stuck on pending indefinitely? You might also be able to see any messages being sent through that websocket?

Is it all your projects? Could you also provide browser and OS please

No error aside from the ones mentioned. Just fully stuck pending indefinitely, sometimes after minutes finally loads, but not every time. All projects and Im using MacOS 26.3 and this happens on both Chrome and Safari. I mean, it's useable after waiting or reloading, but sometimes it gets a little bit frustrating. Aside from that Railway is awesome. Hope this helps 🙂

Thanks for the additional details. We'll let you know when the display issue is resolved.

roicort we've pushed a few changes that might help. When you get a chance can you see if the canvas renders faster. If not, can you refresh the page with the network devtools open filtered to "internal" and share a screenshot. Would be greatly appreciated 😄

That helped! The canvas now renders faster (really faster), thank you for your time and effort! (Minor issue, groups are gone, but that's not blocking or anything)

If you add groups, do they stay added? If you don't mind can you also share a link to the project

same here its been happening for two three days.. cant check logs or debug..

Just FYI I am still getting this in the latest version of Safari on a Macbook

We're still investigating this. A fix was deployed recently that improved load times for some users, but we know it hasn't resolved the issue for everyone.

Canvas not loading at all. My other canvasses (of other projects) do load OK.

This is a known issue we're actively working on. Your deployments are unaffected, only the dashboard canvas view is impacted. In the meantime, you can access build and deploy logs via the Railway CLI using railway logs.