if it helps

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!

I'm having the same issue and preventing building. Whats going on with this?

✅ The ticket Canvas loading issue has been marked as completed.

Hey
Pretty much every time I come onto railway now either:

a. projects won't load
b. canvas won't load
c. landing page won't fully load so can't click dashboard button

Getting a bit frustrated here

this is just now. So the issue is not resolved and continues to occur

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!

Apologies for closing this out prematurely without confirming the fix on your end first. We're reopening our investigation into the canvas loading issues and will follow up here once we have a proper resolution.

This has been an issue for me for several days now too. It's not all the time, but probably roughly 60% of the time the canvas won't load preventing me from performing several actions on services.

Ok, this might have been an issue with my Chrome browser. I updated and restarted it and everything seems fine now. I was also having a couple weird issues on other sites which also went away so that might have been all it was.

For me, this is going on for months. Latest macOS and Safari. Almost always for every project I have to reload page for like 2-3 times. Only recently Railway has added this "Canvas not loading" notification. Will you ever get the actual root issue fixed?

Just updated Chrome and it resolved! Do it