a year ago
My team and I have been trying to updated our plan to pro, but every time we try our card gets declined. We have tried with several cards to ensure the problem isn't our bank and we got the same answer, how can we fix this?. Also we want to know if Railway gives billing info for enterprises purposes.
3 Replies
a year ago
Hello, Going to need some information -
- What email are you using during this attempted payment?
- What are the last 4 digits of the card you trying to sign up with?
- What is the amount of the invoice?
a year ago
email is egeras529@gmail.com, the last digits of our card are 0931, we are trying to update to Hobby so the invoice would be $5.00
a year ago
Your bank declined the payment, this would be out of our control, please get in contact with your bank.