Card issue + invoice cancelation
snake302
HOBBYOP

2 years ago

Hey,

I am trying to purchase a subscription-based hobby plan. I am physically located in Europe, but have a card issued in Hong Kong. I have attempted to make the purchase, but it's failing without any reason. I have contacted my bank, and there are no transaction attempts.

I decided to try the prepaid option, and it failed too. But now, I want to try paying with my Europe card. However, it says I have an outstanding invoice for $20, which your system generated while I was trying the prepaid option.

Could you please cancel the invoice, and I will try to resubscribe again.

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