Card Payment Failures

aitugosocial
HOBBYOP

8 days ago

So i am a new user on railway, i am trying to pay for the pro plan but upon activation, i keep getting debitted for 0.76 GBP, i tapped it twice but got debited twice... pls why is that??

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Solved

2 Replies

Railway
BOT

8 days ago

When you add a credit card, Railway places an authorization hold for a small amount on your card. We do this to verify the validity of the newly added payment method.

The amount never leaves your account, and the hold is released after a short period, typically less than 2 days.


Status changed to Awaiting User Response Railway 8 days ago


aitugosocial
HOBBYOP

8 days ago

how can i know the card has been verified


Status changed to Awaiting Railway Response Railway 8 days ago


Status changed to Solved aitugosocial 8 days ago