Certificate issuance stuck for 90+ minutes on custom domain (all DNS checks pass)
ideoentertainment
FREEOP

a month ago

Custom domain: www.diggerpocket.com

Service: DiggerPocket-app

Project ID: 78de3b7d-cafd-4724-86b5-0feb12dcf019

Domain ID: b19e2e30-6fa3-44d4-b3df-aec17230b927

The custom domain has been stuck at "Validating domain ownership" /

Certificate status CERTIFICATE_STATUS_TYPE_VALIDATING_OWNERSHIP for

over 90 minutes. The service itself is online and serving traffic

fine on the Railway-provided domain.

DNS records added (via Onamae.com, nameservers 01-04.dnsv.jp):

  • CNAME www -> kj68wp3e.up.railway.app
  • TXT _railway-verify.www -> railway-verify=801e9562b81ccbd7d74582350af217caa1035782a421cab133e1f4d2ff32bd3a

Verified via dig from multiple resolvers (local + 8.8.8.8):

  • CNAME resolves correctly to kj68wp3e.up.railway.app
  • TXT record is present and matches exactly
  • No CAA records on either diggerpocket.com or www.diggerpocket.com (no restriction)
  • No DS record — DNSSEC is not enabled, so that's not a factor
  • Not behind Cloudflare or any other proxy

Since every DNS/config check passes on our end, this looks like a

platform-side issue with certificate issuance. Could someone take a

look at what's blocking validation for this domain?

Solved$10 Bounty

Pinned Solution

It may take up to a few hours (maybe even a day) for Railway to validate the DNS and issue certificates. If one isn't issued by then, try removing the domain from Railway and add it back after ~10-15 mins. Update DNS records as necessary.

1 Replies

Railway
BOT

a month ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway about 1 month ago


It may take up to a few hours (maybe even a day) for Railway to validate the DNS and issue certificates. If one isn't issued by then, try removing the domain from Railway and add it back after ~10-15 mins. Update DNS records as necessary.


Status changed to Solved 0x5b62656e5d 7 days ago


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