Certificate validation stuck for hours
avaughan78
HOBBYOP

a month ago

Please help me troubleshoot - certificate validation has been stuck for hours. Have tried readding the domain a couple of times. DNS looks configured correctly (namecheap) with CNAME and TXT validation.

Solved

6 Replies

Railway
BOT

a month ago

Your CNAME and verification records are correctly configured, but public DNS also shows an A record (151.101.2.15) on awoken.dev that does not belong to us. This conflicting A record can prevent the certificate from issuing because ACME validation traffic may be routed to that IP instead of our servers. Remove the A record for awoken.dev in your Namecheap DNS settings so only the CNAME remains.


Status changed to Awaiting User Response Railway about 1 month ago


Railway

Your CNAME and verification records are correctly configured, but public DNS also shows an A record (151.101.2.15) on awoken.dev that does not belong to us. This conflicting A record can prevent the certificate from issuing because ACME validation traffic may be routed to that IP instead of our servers. Remove the A record for awoken.dev in your Namecheap DNS settings so only the CNAME remains.

avaughan78
HOBBYOP

a month ago

There's no A record configured on the domain.


Status changed to Awaiting Railway Response Railway about 1 month ago


avaughan78

There's no A record configured on the domain.

avaughan78
HOBBYOP

a month ago

I have a CNAME (railway), TXT (railway validation), DKIM, SPF and DMARC (TXT). Those are the only dns records configured.


Railway
BOT

a month ago

Your CNAME and TXT verification records are correct, and the domain is verified on our side, but the certificate is stuck because public DNS still resolves an A record (151.101.2.15) for awoken.dev alongside the CNAME. Since this is a root/apex domain on Namecheap's default nameservers (registrar-servers.com), this A record is likely a residual parking/default record that Namecheap's BasicDNS serves automatically, even though you didn't explicitly create it. Check your Namecheap Advanced DNS panel for any "URL Redirect Record" or "A Record" entries for the host "@" and remove them. If the record persists and can't be deleted, switching your nameservers to Cloudflare (which properly supports CNAME flattening at the apex) would resolve this. Also, please avoid deleting and re-adding the domain further, as Let's Encrypt enforces rate limits that could block certificate issuance for up to 7 days.


Status changed to Awaiting User Response Railway about 1 month ago


Railway

Your CNAME and TXT verification records are correct, and the domain is verified on our side, but the certificate is stuck because public DNS still resolves an A record (151.101.2.15) for awoken.dev alongside the CNAME. Since this is a root/apex domain on Namecheap's default nameservers (registrar-servers.com), this A record is likely a residual parking/default record that Namecheap's BasicDNS serves automatically, even though you didn't explicitly create it. Check your Namecheap Advanced DNS panel for any "URL Redirect Record" or "A Record" entries for the host "@" and remove them. If the record persists and can't be deleted, switching your nameservers to Cloudflare (which properly supports CNAME flattening at the apex) would resolve this. Also, please avoid deleting and re-adding the domain further, as Let's Encrypt enforces rate limits that could block certificate issuance for up to 7 days.

avaughan78
HOBBYOP

a month ago

There's no A record configured in DNS.


Status changed to Awaiting Railway Response Railway about 1 month ago


chandrika
EMPLOYEE

a month ago

We understand you didn't add it yourself. The A record (151.101.2.15) is being served automatically by Namecheap's BasicDNS nameservers (registrar-servers.com) - it's a default parking record that won't appear as a user-created record in your panel. You have two options: contact Namecheap support and ask them to remove the default A record on your apex domain, or switch your nameservers to Cloudflare (free plan), which properly supports CNAME flattening at the apex and won't inject a parking A record.


Status changed to Awaiting User Response Railway about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...