4 months ago
Hey, so i want to change my plan from the 20$ one to the 5$ one as i am not using all 20$ worth of credits but my billing date was 2 days bays and now i cannot change the plan and a invoice has been issued.
15 Replies
4 months ago
You can try downgrading to the Hobby plan at .
4 months ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response Railway • 4 months ago
i cannot see a option to downgrade
Attachments
4 months ago
Your workspace is currently in a past-due state because the latest $20 invoice (created June 1) has a pending payment that requires action, likely 3D Secure authentication. You can complete the payment at your billing page, and once that invoice is settled, you can downgrade to Hobby from the Plans page. Downgrades take effect at the start of your next billing cycle.
Status changed to Awaiting User Response Railway • 4 months ago
is there any way i can downgrade the current invoice as it is only been issued 2 days ago
4 months ago
on the plans section () there should be a "need to downgrade?" button
Attachments
4 months ago
hmm.. have you tried re-issue the invoice?
4 months ago
try email to billing@railway.com for the invoice problem
4 months ago
You would need to pay the outstanding invoice before downgrading.
4 months ago
Just a friendly ask: please do not ask people to create duplicate points of contact.
4 months ago
got it<:salute:1137099685417451530>
4 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 4 months ago