Changing Redis location fails at Migrate Volumes
johnhunte
HOBBYOP

7 days ago

Hi, attempting to migrate Redis (d210eb46) from US West to US East and failing at pre-deploy.

Unfortunately there are no logs, aside from below:

Pre-deploy › Migrate volumes (47:54)

Volume migration failed.

Solved

6 Replies

Status changed to Awaiting Railway Response Railway 7 days ago


7 days ago

I reset the volume state for you; you should be good to try again.


Status changed to Awaiting User Response Railway 7 days ago


brody

I reset the volume state for you; you should be good to try again.

johnhunte
HOBBYOP

6 days ago

Thanks Brody... Unfortunately the same thing happened when I redeployed. It shows this and eventually fails and stops retrying.

Screenshot_20260815-100103.png

Attachments


Status changed to Awaiting Railway Response Railway 6 days ago


6 days ago

Hey there! Definitely not ideal, I'm going to attach a ticket to this so we can track it best.


Status changed to Awaiting User Response Railway 6 days ago


johnhunte
HOBBYOP

3 days ago

Thanks Noah, could you send me the ticket? Or is that just internal tracking for your team?


Status changed to Awaiting Railway Response Railway 3 days ago


3 days ago

That ticket is internal tracking for our team. Your data in US West is still safe, since the migration never completed the swap.

We will follow up when we have a fix for this.


Status changed to Awaiting User Response Railway 3 days ago


dizzydes90
EMPLOYEE

3 days ago

We've cleared the failed migration state on your Redis volume, so you're good to retry whenever you're ready. If anything trips up again, reply here and we'll take another look.


Status changed to Solved dizzydes90 3 days ago


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