a month ago
I want to change the email address to a different one in order to transfer the project. However, although the email is sent, the address doesn't actually change, and the projects don't appear for the other person.
1 Replies
a month ago
Changing your account email does not transfer projects to another person. To hand a project to someone else, add them as a member in the project's settings first, then use the three-dot menu next to their name and select "Transfer Ownership" (they will receive a 24-hour confirmation email). Your account currently does not have two-factor authentication enabled, which is required to initiate a transfer, so you will need to enable 2FA from your account security settings before you can start. The recipient must also have their own workspace on an active Hobby or Pro plan to accept the transfer.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 27 days ago