Hello,

We do not have any invoices attached to the account you opened this help thread with, you do not have a credit card attached either, so we would have no way to charge you anything to begin with.

Perhaps you have another account?

What happens is that I delete my account and I didn't request a refund before...

I just recreated my account...

And now the button to request a refund is not showing up

Thank you for the added information.

You would not be seeing any refund buttons because the invoice is tied to your old account.

I am now able to pull up the invoice going via your email instead of your Railway account.

Would you like me to proceed with that refund?

Yes, please

Thank you for helping me

Will do, In the meantime would you mind sharing what lead you to deleting your paid account just to sign back up again?

Refund sent!

The refund can take 5 - 10 days to show back up on your original payment method.

Oh, actually my intention was to receive the refund, but I went the wrong way...

I thought that by deleting the account the refund would be done "automatically".

I deleted my account because I'm not going to configure my project now... I'll just do it in the future...

Thank you for helping me

No problem!

We look forward to hosting your project in the future!