a year ago
After upgrading to Pro plan (because of Metal discount eligible), I added two additional seats, but was just charged full price for these.
I'm wondering if the Stripe proration from upgrading plan has complicated things or if I'm misunderstanding the seat pricing eligibility. Thanks
4 Replies
a year ago
!t
a year ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response adam • about 1 year ago
a year ago
Hello,
It was quite bad timing, but you were not eligible the moment the last invoice was created, partially because you still have some services on non-metal.
But I've gone ahead and added some credits to your workspace for the confusion, though, please do go put those two services on metal!
Best,
Brody
Status changed to Awaiting User Response Railway • about 1 year ago
a year ago
!s
Status changed to Solved brody • about 1 year ago