a year ago
I refund my bill for nov 16 amounting $6.41 but I got charged that amount on my credit card instead. I already paid this amount on nov 16.
Please help me on this. Thank you
I sent an email to your team mail with my associated email for this account but it always response that "we couldn't find a railway account…"
20 Replies
a year ago
please do not open duplicate posts
a year ago
the $6.41 shows as refunded on our side
but I contact my bank and they said I got billed with that ammount instead of refund
a year ago
that looks like a refund to me, if you where charged wouldnt it show - USD 6.41
a year ago
Negative sign means you where charged, no sign means its money back
I contact my bank and they confirm that this amount is billed to my account
a year ago
i dont know what to tell you, the refund was completed from our side, theres nothing more we can do here for now.
in 4 days i will share the Acquirer Reference Number with you so you can ask your bank for more information.
a year ago
!remind me to share the ARN number in 4 days
okay, can I return here on this thread after I got my statement of account next month?
a year ago
there would not be anything we could do next month either

a year ago
for context, this is what it has always said, i didnt initiate anything
a year ago
82117554333000001940032a year ago
!s
Status changed to Solved brody • over 1 year ago

