Charged twice
felinto-dev
HOBBYOP

2 years ago

Due to a bug in your system, my last invoice was debited twice on my card. I would like a refund for the last transaction.

4 Replies

brody
EMPLOYEE

2 years ago

Hello Émerson,

I looked into your past payments and I'm not seeing any duplicate charges.


felinto-dev
HOBBYOP

2 years ago

Check the attached images.


felinto-dev
HOBBYOP

2 years ago

I think you need to check the Stripe logs.


brody
EMPLOYEE

2 years ago

There's only a successful payment for $17.99 and a failed payment for $17.99 because it was declined by your bank, I would recommend getting in contact with your bank now.


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