a month ago
for chatwoot deployment whenever I tried to create agent the activation mail is not sending if i use brevo but gmail is working?
4 Replies
Status changed to Open Railway • about 1 month ago
a month ago
ohh
a month ago
hi, make sure you are using a brevo SMTP key (not your general api key) and have enabled the transactional email platform on your brevo account. also, verify that your railway deployment has opened outgoing connections on port 587 or 465, and that your MAILER_SENDER_EMAIL matches an authorized sender in brevo.
turborx
hi, make sure you are using a brevo SMTP key (not your general api key) and have enabled the transactional email platform on your brevo account. also, verify that your railway deployment has opened outgoing connections on port 587 or 465, and that your `MAILER_SENDER_EMAIL` matches an authorized sender in brevo.
a month ago
I am using the smtp api key itself.Is it something because of I am using free railway?
a month ago
yeah, yes, that is exactly why it is failing. railway blocks all outbound SMTP ports (25, 465, and 587) on free, trial, and hobby plans to prevent platform abuse and spam. even if your API key is 100% correct, the network block prevents chatwoot from reaching brevo's email servers. https://docs.railway.com/networking/outbound-networking