a month ago
Hi, didn't realized you only expose the dns for domains purchased on your platform. want to transfer to cloudflare.
thanks
3 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Domain transfers out of Railway are not self-service and require the domain to have been registered for at least 60 days. We don't see cherrypik.app in your current workspace, so could you confirm which workspace it belongs to? Once confirmed, we can help initiate the transfer. Alternatively if you have purchased recently you may be able to get a refund and purchase the domain elsewhere.
Status changed to Awaiting User Response Railway • about 1 month ago
sam-a
Domain transfers out of Railway are not self-service and require the domain to have been registered for at least 60 days. We don't see `cherrypik.app` in your current workspace, so could you confirm which workspace it belongs to? Once confirmed, we can help initiate the transfer. Alternatively if you have purchased recently you may be able to get a refund and purchase the domain elsewhere.
a month ago
I bought it yesterday. If possible a refund would be simple!
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
You can request a refund by following the docs at https://docs.railway.com/reference/pricing/refunds#requesting-a-refund
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 28 days ago