claim
tsw-intl
FREEOP

10 months ago

I use the free version to host my project using a mongoDB database. Today I am informed that my database has been overwritten, but I have tried several times to upgrade to the higher version (hobby plan), but my visa cards have been debited each time, yet nothing happens. Please help me manage this problem. My data is in the database. Please recover my data.

8 Replies

jake
EMPLOYEE

10 months ago

Please send your voice ID for these debits. I don't see anything on your account


Status changed to Awaiting User Response Railway 10 months ago


jake

Please send your voice ID for these debits. I don't see anything on your account

tsw-intl
FREEOP

10 months ago

Hi,
I just sent my voice ID. Please let me know if you received it, or if you need me to resend it.
Thanks!


Status changed to Awaiting Railway Response Railway 10 months ago


tsw-intl
FREEOP

10 months ago

this is my voice ID conerted mp3


tsw-intl
FREEOP

10 months ago

Ok this is my voice id


jake

Please send your voice ID for these debits. I don't see anything on your account

tsw-intl
FREEOP

10 months ago

I can't add a voice


tsw-intl
FREEOP

10 months ago

Unsupported filetype: audio/mpeg or Unsupported filetype: audio/x-aac


Status changed to Solved tsw-intl 10 months ago


brody
EMPLOYEE

10 months ago

Hello,

"voice ID" was a typo, we meant to say "invoice ID"

Please send your invoice ID.

Best,
Brody


Status changed to Awaiting Railway Response Railway 10 months ago


brody

Hello,"voice ID" was a typo, we meant to say "invoice ID"Please send your invoice ID.Best,Brody

tsw-intl
FREEOP

10 months ago

I'm on the free plan. I want to pay for the hobby plan at the same time, otherwise I don't have a bill yet.


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