Clarification on Monthly Free $5 Credit

talllorenc

FREEOP

a year ago

Hi Railway Team,

I had a database hosted on Railway and was under the impression that each month I would receive a free $5 credit as part of the free tier. However, after the first month, I received a notification that my trial has ended and I’m no longer getting the monthly credit.

Could you please clarify if the $5 credit is only for the first month or if it's supposed to renew every month?

Thanks in advance for your help!

Solved

5 Replies

brody

EMPLOYEE

a year ago

Hello,

For the Trial, there is a one time credit of $5, but there is also a 30 day time limit, so your Trial ends when you run out of the credits or when you reach 30 days, whatever the comes first.

Best,

Brody

Status changed to Awaiting User Response Railway • about 1 year ago

brody

Hello, For the Trial, there is a one time credit of $5, but there is also a 30 day time limit, so your Trial ends when you run out of the credits or when you reach 30 days, whatever the comes first. Best, Brody

talllorenc

FREEOP

a year ago

Please tell me if it is possible to get data from my database, because I don't have the option to renew my subscription right now, but I already have data in the database.

Status changed to Awaiting Railway Response Railway • 12 months ago

jake

EMPLOYEE

a year ago

I've deployed the database for you. You should be able to dump it briefly before it's shutdown again

Status changed to Awaiting User Response Railway • 12 months ago

jake

I've deployed the database for you. You should be able to dump it briefly before it's shutdown again

talllorenc

FREEOP

a year ago

Thank you very much, I've done everything, and you've been very helpful.