clear the corrupted "sfo" region from your service config
bornstoner
FREEOP

16 days ago

  • Service: Dressbees-Backend
  • Problem: Invalid "sfo" region stuck in multi-region config
  • Your plan doesn't support multi-region, so you can't remove it via UI
  • Request: Clear the "sfo" region from the service config server-side

Below are the details:

  • Project ID: 49f06e63-6124-46bb-afe1-2de2c6f2b82a
  • Service ID: ca1409b4-9a7e-4ec6-927e-a5276835f199
  • Service name: Dressbees-Backend
$10 Bounty

5 Replies

Status changed to Awaiting Railway Response Railway 16 days ago


bornstoner
FREEOP

15 days ago

Hi Team, can you please help me here : need to:

  1. Clear the invalid "sfo" region from your service config
  2. Ensure IPv6 egress is disabled

Details:

  • Project ID: 49f06e63-6124-46bb-afe1-2de2c6f2b82a
  • Service ID: ca1409b4-9a7e-4ec6-927e-a5276835f199
  • Service name: Dressbees-Backend
  • Issue: Invalid "sfo" region stuck in multi-region config preventing proper deployment

15 days ago

We merged a fix for this and it looks like you've had successful deploys since. Sorry about that.


Status changed to Awaiting User Response Railway 15 days ago


bornstoner
FREEOP

15 days ago

Hi Brody, it is still showing this error, the last successful build was on 6 may only, below are the details:

Your app is still trying to connect via IPv6 to Supabase and failing. The IPv6 egress disable setting is not being applied because of the corrupted "sfo" region blocking your config.

Status: AWAITING RAILWAY SUPPORT

You must contact Railway support to clear the invalid "sfo" region. Without this, your service cannot deploy successfully.

Support ticket details:

  • Project ID: 49f06e63-6124-46bb-afe1-2de2c6f2b82a
  • Service ID: ca1409b4-9a7e-4ec6-927e-a5276835f199
  • Service name: Dressbees-Backend
  • Issue: Invalid "sfo" region in multi-region config blocking deployment configuration (IPv6 disable not taking effect)

Status changed to Awaiting Railway Response Railway 15 days ago


15 days ago

There are no more issues with the airport-style region code on our end, not sure why your AI is going on about that. Your app is now crashing due to application or configuration issues on your end, which we can't help with. Pushing this to bounties so the community can assist.


Status changed to Awaiting User Response Railway 15 days ago


Status changed to Open brody 15 days ago


dommajors
PRO

8 days ago

Hello can you please help clearsfo region from your service config.


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