Once a Stripe Connect Express account has been created for cash withdrawals, it cannot be reset, removed, or re-created, so re-running the setup will not produce a new account. The remaining option for your earnings is converting them to Railway credits from the Earnings page.

That makes no sense. This is an obvious bug.

The answer here hasn't changed: once a Stripe Connect Express account is created, there is no way to reset or re-create it, and no team at Railway can do so either. Converting earnings to Railway credits from the Earnings page is the remaining option.

The Stripe Connect account was disconnected from Railway dashboard because it was the wrong account. Since then, I've been unable to add a new account. The option is available, but it doesn't work and shows an error while processing request. Can I get a human on this one?

Your network calls literally still shows my old stripe account in the data even though it was removed using the Railway UI.

The removal happened on Stripe's side, not through a Railway control. We don't expose a way to remove a Connect account, so the processing error and the stale account data in network calls are both consequences of that removal: our record still points at an account that no longer exists on Stripe, and every attempt to re-create one fails against it. There is no way to clear that state. Converting earnings to Railway credits from the Earnings page still works and is the remaining path.

I need a human on this because this can absolutely be fixed, the AI is just not capable or willing to accept that.

The position on this is the same as the previous replies: the Stripe Connect Express account state cannot be cleared or re-created, and converting earnings to credits from the Earnings page is what remains available.

That "Add Account" button should be removed then. Also If Railway wants to refuse to pay in cash, you can state that as well, and I'll understand, but this just seems convenient when the deleted Stripe account data is stored on Railway's end, and this can be easily corrected. I expected better.

The position has not changed: the Stripe Connect Express account state cannot be cleared or re-created, and converting earnings to credits from the Earnings page remains the available path. The feedback about the "Add Account" button UX is noted.