Cname not propagating in godaddy
db440
HOBBYOP

7 days ago

I bought a domain name from GoDaddy and tried putting in the c name that railway provided and it is not working the txt that railway gave is however working. This is not My wheelhouse and I'm very green in this field. I could really use some help but it needs to be dubbed down in very simple steps.

Solved$10 Bounty

Pinned Solution

You need to add a TXT record to _railway-verify.www in your DNS records. (Your CNAME looks fine)

17 Replies

Status changed to Open Railway 7 days ago


Are you using the root domain for a CNAME record?


db440
HOBBYOP

7 days ago

If I look under root directory all it says is website


db440

If I look under root directory all it says is website

What I asked was if you were trying to add a CNAME record to @ .


db440
HOBBYOP

7 days ago

Again this is not my world. I have zero experience doing this. I asked GoDaddy what to do and followed there instructions and it didn't work. I went into public networking, clicked on the purple Link that said show DNS records, copy the c name and added it into GoDaddy.


Would you be willing to share the domain you're trying to add into Railway? It would help with debugging.


db440
HOBBYOP

7 days ago

If I do that then anyone would have access to it. I'm not sure how comfortable I feel about that


You can edit the message to remove the domain after sending it.

Ultimately, I'm only able to provide GoDaddy's documentation on how to add DNS records and to tell you to make sure you're clicking the buttons in Railway to copy the entire string of the DNS content instead of manually selecting/copying.

https://www.godaddy.com/help/manage-dns-records-680


db440
HOBBYOP

7 days ago

W


You need to add a TXT record to _railway-verify.www in your DNS records. (Your CNAME looks fine)


0x5b62656e5d

You need to add a TXT record to `_railway-verify.www` in your DNS records. (Your CNAME looks fine)

db440
HOBBYOP

7 days ago

what about the value? I did have _railway-verify just not the .www after it


db440

what about the value? I did have \_railway-verify just not the .www after it

Since you're using www on your domain, you need to use _railway-verify.www.

As for content, the Railway dashboard will show you the CNAME and TXT record required for you to add.


db440
HOBBYOP

7 days ago

ok i updated the txt with the missing www hopefully that solves the issue


db440
HOBBYOP

7 days ago

It does not seem to be working yet. I know GoDaddy says up to 48 hours


gyanavkhandelwal6396-cmyk
FREE

7 days ago

delete the pre existing CNAME record and re add it , and make sure name feild has only www not the complete domain name and the "value to " feild has the exactly same CNAME value and then wait for 1hr or something for the DNS to get updates


gyanavkhandelwal6396-cmyk

delete the pre existing CNAME record and re add it , and make sure name feild has only www not the complete domain name and the "value to " feild has the exactly same CNAME value and then wait for 1hr or something for the DNS to get updates

db440
HOBBYOP

7 days ago

this is the error message when i try to do that. I deleted the old one like you told me to and refreshed the page to make sure it was gone.

image.png

Attachments


Status changed to Open 0x5b62656e5d 7 days ago


Site seems to work now.

53799.png

Attachments


Status changed to Open 0x5b62656e5d 7 days ago


Status changed to Solved 0x5b62656e5d 7 days ago


0x5b62656e5d

Site seems to work now. ![53799.png](https://station-server.railway.com/attachments/att_01krq7wyy6endvzna2h0rf0emp)

db440
HOBBYOP

7 days ago

I've been busy this evening. Thank you!


Status changed to Awaiting Railway Response Railway 7 days ago


Status changed to Solved Railway 7 days ago


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