Confusing wording on adding people to pro plan workspace
noahd
EMPLOYEEOP

8 months ago

Its saying that adding a user to the workspace costs $20 a month per person. But during sign up I was told I have unlimited seats in the plan?

Solved

16 Replies

noahd
EMPLOYEEOP

8 months ago

N/A



noahd
EMPLOYEEOP

8 months ago

A bit confused as to why I cant add a member to the workspace in pro


noahd
EMPLOYEEOP

8 months ago

thats what I thought I was getting while purchasing


adam
MODERATOR

8 months ago

As long as >80% of your usage is on metal, team seat costs are free. If you are not on metal, they are not free


noahd
EMPLOYEEOP

8 months ago

I am fairly new to this, how would I ensure I'm not switching off of metal


noahd
EMPLOYEEOP

8 months ago

and how can I prevent that from happening


noahd
EMPLOYEEOP

8 months ago

My friend @Loudbook referred me and It's worth more R&D


samgordon
PRO

8 months ago

Oh.


adam
MODERATOR

8 months ago

You'll be on metal by default, you'll be able to swap between regions once you deploy a service. If the service says metal, you're on metal


adam
MODERATOR

8 months ago

Looks like a couple things could be more consistent here, mind opening up a #🤗|feedback post with any sections you think are unclear?


noahd
EMPLOYEEOP

8 months ago

Of course! I'll open that now. I was really concerned that I would be paying $20 per person


adam
MODERATOR

8 months ago

I completely see where that impression is coming from. But no, you won't be


noahd
EMPLOYEEOP

8 months ago

Okay good. That clears it up thank you! Interested to work with railway and see how it goes


adam
MODERATOR

8 months ago

We're happy to have you!


adam
MODERATOR

8 months ago

!s


Status changed to Solved adam 8 months ago


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