@Brody as you seem to be familiar with the issue 🙏

Hey @lyova please don't ping the team as per #🛂｜readme. For your issue, it is best for you to set up your domain with Cloudflare, which can be done by changing your domain's nameservers to Cloudflare's.

https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/

Cloudflare supports CNAME flattening and you will be able to create the requested CNAME record at the root once you have configured your domain with Cloudflare. Keep in mind that you may need to restart the custom domain process on Railway to ensure that it rechecks your domain for the CNAME record.

I saw that this was possible to do it without passing through Cloudfare though. Is it still doable? I would like to avoid that

Just Railway <> Squarespace settings

Using a provider that has CNAME flattening is your safest bet, as it is still the recommended way for setting up an apex domain.

I just figured it out by just adding custom DNS record in Squarespace and it works. Why wouldn'it be safe? Thank you

I assume that you are using an ALIAS record, if Railway ever change the proxy's IP in the future, your site will not be reachable. Railway changed the IP in the past, and it could get changed again.

Okay i just configured it via Cloudfare by adding CNAME to dns settings in cloudfare and updating nameservers in Squarespace. is there something else i should do? the URL is working now but i am wondering if it's because of the cache this morning or it's indeed well implemented

in my railway account, does it look all good from your side? 🙏
thanks again for your help

In case you are using Cloudflare's proxy, the dashboard should also reflect that.

what dashbord, sorry?

The Railway dashboard

whats weird is that my website is accessible via domain-name.com but not with www.domain-name.com

is there any documentation i can have to debug this by any chance ?

once it's done, i will be considering looking for a paid plan, but for the moment it's still complicated

Project ID, please. You can copy it from the URL.

73756bb9-520a-4155-aa48-0d606ac30358

[www.domain-name.com](www.domain-name.com) does not work because you do not have [www.domain-name.com](www.domain-name.com) set on the service as a public domain.

do you mind attaching a screenshot?

Am I okay sharing your domain publicly?

Could probably blur it on your screenshot

Or hide with a rectangle

I currently have 2 records in Networking section

my-app.up.railway.app
domain-name.com

what exactly should i update here to make it work ?

If you want the www subdomain to work, you need to add the www subdomain.

I am sorry but you could please precise exactly what should be added and where exactly? That would help. Its the first time I am using Railway.

I don't think I can be any more precise unless I replace the example domain in this sentence with your own domain.

What I am missing is especially where to add it

I am pretty sure there are ways to describe it without giving the domain…

Example :

• This section contains 2 records
  1st record should be updated to XXXX
  2nd record should be deleted (or whatever)

Sorry for the confusion here but as I said : it's the first time I am using Railway, I would like to find a way to fix the problem and then take a plan

Click the + Custom Domain button to add another domain.

Do not delete or edit any of your current domains.

I cant add additional custom domain

On the Hobby plan you can add up to two custom domains.

Not sure to understand why i neede to 2 custom domains, but ok. I have just added it and it gave me another DNS record. What should i do with that?

I was under the impression you wanted [domain-name.com](domain-name.com) and www.[domain-name.com](domain-name.com) to work, that is 2 domains.

Didn't know that. Thanks. So nothing else to do on my side? Nothing to add to Cloudfare neither?

When you add the www domain, you will need to follow the given instructions, the same as you have done previously.

Strange because the www.domain-name.com works already even though i didnt update anything since on Cloudfare