connection error

menexcadaca

HOBBYOP

2 years ago

I need urgent help please, mysql does not connect. I get the error:

We are unable to connect to the database over the public network.

Can you connect using this command?

14 Replies

brody

EMPLOYEE

2 years ago

What is the state of the databases most recent deployment?

menexcadaca

HOBBYOP

2 years ago

completed.I tried to redistribute but it didn't work

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brody

EMPLOYEE

2 years ago

Redeploy it, from it's 3-dot menu.

menexcadaca

HOBBYOP

2 years ago

I had already tried it, it was deploying for 10 minutes and then it gave an error. I'll try again

brody

EMPLOYEE

2 years ago

Please stop using code blocks.

menexcadaca

HOBBYOP

2 years ago

it is not deploying

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brody

EMPLOYEE

2 years ago

Is there data in that database that you need?

menexcadaca

HOBBYOP

2 years ago

Yes, I need to get them back.

brody

EMPLOYEE

2 years ago

Looks like you have severely missconfigured something, If you want to add me to the project I can take a closer look?

menexcadaca

HOBBYOP

2 years ago

I haven't configured anything there for two months. Explain to me how to add you to the project

menexcadaca

HOBBYOP

2 years ago

failed. help me please

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brody

EMPLOYEE

2 years ago

From your project settings, my email is brodyover@gmail.com

menexcadaca

HOBBYOP

2 years ago

ok, i invited you

brody

EMPLOYEE

2 years ago

Okay I will look when I am back at the computer.