connection lost on my n8n service and now I can't log in
ricasco
HOBBYOP

a month ago

Hey all, hope I can find the solution to what's happening that is worring me a lot. I use n8n with railway using the most famous template. today I noticed that in the opened n8n tab on my browser there is "Connection lost". After refreshing the page, then I discovered that I was logged out from my n8n account. So I'm trying to log in, and I used the N8N_BASIC_AUTH_USER and N8N_BASIC_AUTH_PASSWORD variables of the service but I can't log in because I need an email. Then I used the email of my railway account, and the error is that the data are wrong, and if I try to recover the password, this is the message: Please contact your admin. n8n isn’t set up to send email right now.

I also redeployed the primary service and the worker one, but the situation is still the same. Now I'm looking at the build deploy of the primary service and these are the logs:
==================== Starting Healthcheck ====================

Path: /healthz

Retry window: 5m0s

Attempt #1 failed with service unavailable. Continuing to retry for 4m49s

[1/1] Healthcheck succeeded!

----

I'm a bit scared because inside that n8n account I have all my workflows and jobs, so I really need to log in asap, and understand why it's happening and what's the issue

Please help me

thanks in advance

Solved$10 Bounty

4 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


ricasco
HOBBYOP

a month ago

no I didn't find answer for your suggested thread. I need to understand if the connection issue is due to n8n or railway, and if I can do something to fix it (I didn't modify anything, n8n was working properly the last time I used it)


ricasco
HOBBYOP

a month ago

please I need help, the automations of my clients are not working, I didn't modify anything. How is it possible that there is no connection?

I'm scared if I lost all the automations stored on my n8n, it would be absurd and without any reason, but I still can't login on n8n and none of the active workflow is working

Attachments


ricasco
HOBBYOP

a month ago

I solved creating again the user using the railway CLI


Status changed to Solved brody about 1 month ago


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