a month ago
Dear Railway Support Team,
I am reaching out to request assistance with outbound SMTP connectivity on my Railway deployment.
We have confirmed the following behavior:
Connections to SMTP ports 465 and 587 are consistently timing out
DNS resolution is functioning correctly
This indicates that outbound SMTP traffic is being blocked at the firewall level
Based on this, it appears that Railway is restricting outbound connections on standard email ports (465, 587), which aligns with your default policy for preventing abuse on lower-tier accounts.
Could you please assist with one of the following:
Thank you for your support.
Best regards,
1 Replies
a month ago
Your workspace is on the Hobby plan, which does not support outbound SMTP (ports 25, 465, 587). SMTP is only available on the Pro plan and above. On Hobby, you can send emails using transactional email services that provide HTTPS APIs, such as Resend, SendGrid, Mailgun, or Postmark. More details are in our outbound networking docs.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 29 days ago