We experienced a major service disruption earlier today that affected traffic, TCP proxies, and other platform components. It was resolved at 07:57 UTC. Your MongoDB connection error (ECONNRESET via shuttle.proxy.rlwy.net) is consistent with residual effects from that incident. Your MongoDB service's last deployment was back in late April, so redeploying it (and then redeploying your TorahGPT backend) should re-establish the connection.

I redeployed MongoDB and TorahGPT, but I am still getting the same errors.

Have you tried redeploying all of your services?

Yes and I have errors with my Mongo deployment (deployed 15 min ago) :

2026-05-20T12:42:22.651052482Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

2026-05-20T12:42:22.651055947Z [inf] Starting Container

2026-05-20T12:42:23.354949368Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:23.354954845Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:23.653764933Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

2026-05-20T12:42:23.907367133Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:24.525418204Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:24.686950476Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

2026-05-20T12:42:24.686959650Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

2026-05-20T12:42:25.099330180Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:25.664525985Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:25.725809595Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

2026-05-20T12:42:25.725833992Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

2026-05-20T12:42:26.416150500Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:26.749028285Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

2026-05-20T12:42:26.867411049Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:27.461719595Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:27.765102793Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

2026-05-20T12:42:27.765130394Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

2026-05-20T12:42:28.091012676Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:28.661644373Z [inf] MongoDB cannot start: Linux kernel versions 6.19 and newer has a known incompatibility with this version of MongoDB. See https://jira.mongodb.org/browse/SERVER-121912 for more information.

2026-05-20T12:42:28.785188651Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

2026-05-20T12:42:28.785237314Z [inf] Mounting volume on: /var/lib/containers/railwayapp/bind-mounts/938cc744-6a6c-4088-b618-b934d7d14a09/vol_vli528glotp6yg27

And after redeploying my app (second test), same errors :

2026-05-20T12:15:20.305755516Z [err] ⚠️ SMTP variables detected as placeholders (e.g. "your-provider.com") → mock mode enabled.

2026-05-20T12:15:20.305761822Z [err] ⚠️ Emails will not actually be sent.

2026-05-20T12:15:20.305768944Z [err] ⚠️ Links (reset password, magic link, payment update) will be displayed here in the logs.

2026-05-20T12:15:20.310706696Z [inf] [TTS] [OK] ElevenLabs TTS API key configured

2026-05-20T12:15:20.313843300Z [inf] [STT] [OK] ElevenLabs STT API key configured

2026-05-20T12:15:20.313849501Z [inf] [OK] Share privateRouter mounted on /api (POST/DELETE /chats/:id/share)

2026-05-20T12:15:20.313857519Z [inf] [OK] Payment test pages: disabled (NODE_ENV=production). Set ENABLE_PAYMENT_TEST_PAGES=true to enable.

2026-05-20T12:15:20.313863717Z [inf] [OK] Public share router mounted on /api/public

2026-05-20T12:15:20.313869462Z [inf] [OK] Serving React build from: /build

2026-05-20T12:15:20.820641408Z [inf] [RAG] Connected to index "sefaria-torahgpt"

2026-05-20T12:15:20.820648589Z [inf] [RAG] Pinecone RAG service initialized successfully

2026-05-20T12:15:23.975339731Z [inf] Starting Container

2026-05-20T12:15:53.651853877Z [err] compatible: true,

2026-05-20T12:15:53.651863237Z [err] heartbeatFrequencyMS: 10000,

2026-05-20T12:15:53.651872030Z [err] localThresholdMS: 15,

2026-05-20T12:15:53.651889154Z [err] at async /app/server.js:326:5 {

2026-05-20T12:15:53.651900140Z [err] errorLabelSet: Set(0) {},

2026-05-20T12:15:53.651904111Z [err] at _handleConnectionErrors (/app/node_modules/mongoose/lib/connection.js:1165:11)

2026-05-20T12:15:53.651919030Z [err] reason: TopologyDescription {

2026-05-20T12:15:53.651919644Z [inf] [!] Falling back to HTTP instead...

2026-05-20T12:15:53.651928066Z [err] at NativeConnection.openUri (/app/node_modules/mongoose/lib/connection.js:1096:11)

2026-05-20T12:15:53.651930520Z [err] type: 'Unknown',

2026-05-20T12:15:53.651933986Z [err] [ERROR] MongoDB connection failed: MongooseServerSelectionError: read ECONNRESET

2026-05-20T12:15:53.651939515Z [err] servers: Map(1) { 'shuttle.proxy.rlwy.net:19852' => [ServerDescription] },

2026-05-20T12:15:53.651946397Z [err] stale: false,

2026-05-20T12:15:53.651959542Z [err] },

2026-05-20T12:15:53.651961032Z [err] [ERROR] SSL certificates not found in server/ssl/

2026-05-20T12:15:53.651972446Z [err] Run: ./generate-ssl-certs.sh (Linux/Mac) or .\generate-ssl-certs.ps1 (Windows)

2026-05-20T12:15:53.651975476Z [err] code: undefined

2026-05-20T12:15:53.651982355Z [err] setName: null,

2026-05-20T12:15:53.651984369Z [inf] [!] HTTP Server running on http://0.0.0.0:5000

2026-05-20T12:15:53.651987933Z [err] }

2026-05-20T12:15:53.651994989Z [err] maxElectionId: null,

2026-05-20T12:15:53.652006839Z [err] commonWireVersion: 0,

2026-05-20T12:15:53.652007614Z [err] maxSetVersion: null,

2026-05-20T12:15:53.652014750Z [err] logicalSessionTimeoutMinutes: null

2026-05-20T12:22:25.703594743Z [inf] [API Config] Using REACT_APP_API_URL: https://***.railway.app

2026-05-20T12:22:25.703603634Z [inf] [API] Using REACT_APP_API_URL: https://***.railway.app

2026-05-20T12:22:25.703616816Z [inf] [API] Final API_BASE: https://***.up.railway.app

2026-05-20T12:22:25.703631353Z [inf] [OK] SSR bundle loaded from server/ssr/dist/react-ssr.cjs

2026-05-20T12:22:25.714238349Z [err] [maintenance] cache refresh failed: Operation appsettings.findOneAndUpdate() buffering timed out after 10000ms

2026-05-20T12:22:25.722795926Z [err] GET /api/ads/next failed: Operation appsettings.findOneAndUpdate() buffering timed out after 10000ms

verify the MONGODB_URL env var is pointing to the correct Railway internal URL, and add proper retry logic with explicit timeout settings in the Mongoose config (serverSelectionTimeoutMS, connectTimeoutMS).

2 Second issue is that SMTP is running in mock mode because the environment variables still contain placeholder values like your-provider.com. This means password reset emails, magic links, and payment update emails are not being delivered to users at all — they're only showing up in logs. The SMTP env vars (SMTP_HOST, SMTP_PORT, SMTP_USER, SMTP_PASS) need to be set to real credentials.

3 SSL certificates are missing from server/ssl/, so the server is falling back to plain HTTP on port 5000. The cert generation script (generate-ssl-certs.sh on Linux/Mac or generate-ssl-certs.ps1 on Windows) needs to be run and the output mounted at that path, or SSL should be handled at the Railway proxy level.

4 the React frontend has REACT_APP_API_URL pointing to torahgpt-backend-dev.up.railway.app even though NODE_ENV is set to production. All frontend API calls are hitting the dev backend, which needs to be corrected in the production environment variables.

Try changing the Mongo instance to US West for now. See if that fixes it.