a month ago
hello, i have a service called horizon-workers, for some reason since yesterday this container is stuck, i already recreated and still showing the old containers
i cant see on dashboard and via railway cli
can you help me?
12 Replies
a month ago
Your horizon-workers service shows a status of SUCCESS on our end, and its latest deployment is actively producing logs (running jobs as of a few minutes ago). Could you clarify what you mean by "stuck" and "showing old containers"? For example, are you seeing stale deployment entries in the Deployments tab, or is the service running outdated code despite a new deploy being triggered?
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
i'm been billed for a old service stuck running, please escalate to a human and track the start command: php artisan horizon
i can't see on dashboard and this is urgent
Attachments
Status changed to Awaiting Railway Response Railway • about 2 months ago
a month ago
already deleted and created a new deployment but the stuck container still running, i don't know what to do, railway agent cant help
a month ago
i completely recreated my infrastructure and the deleted services still growing, something is tuck and i'm paying for this!!!!!!!!!
Attachments
a month ago
still growing
a month ago
i deleted the redis and recreated a new one, the old container stuck can't connect to redis,
please resolve that shit, this is unnaceptable
Attachments
a month ago
Hey, sorry about this — we can see orphaned containers from your old services that aren't terminating properly. We're looking into this directly to kill the stuck containers and make sure you're not billed for them. Can you share the project URL so we can identify all the orphaned instances?
Status changed to Awaiting User Response Railway • about 1 month ago
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hi there, apologies for the delay here. I've escalated this issue to our platform team to investigate.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago
a month ago
still being charged for a stuck service
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Why do you say it's stuck? You would still be on the hook to pay for the usage before it was deleted.
Status changed to Awaiting User Response Railway • about 1 month ago
25 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 25 days ago