Convite para se tornar um membro do workspace não funciona
vkevin
PROOP

3 months ago

A pessoa recebe o convite, porém aparece uma tela em preto com logo do railway quando ela aceita e entra com a conta dela.

contexto: primeiro login da pessoa

já tentamos fazer o login/criar conta antes

Solved

3 Replies

echohack
EMPLOYEE

3 months ago

Hi there,

Unfortunately we only can serve tickets in English. I'm using an LLM to translate your request. Apologies if I get something wrong here.

Has the invitee tried a different browser or cleared cookies or their cache? Perhaps tried incognito mode?

I am not seeing any active issues in the support queue regarding this so I'm thinking this might be a one-off issue with the individual's browser.

If they are still encountering the issue, can you please provide specific steps to reproduce and/or screenshots of the issue?


Status changed to Awaiting User Response Railway 3 months ago


echohack

Hi there,Unfortunately we only can serve tickets in English. I'm using an LLM to translate your request. Apologies if I get something wrong here.Has the invitee tried a different browser or cleared cookies or their cache? Perhaps tried incognito mode?I am not seeing any active issues in the support queue regarding this so I'm thinking this might be a one-off issue with the individual's browser.If they are still encountering the issue, can you please provide specific steps to reproduce and/or screenshots of the issue?

vkevin
PROOP

3 months ago

Alright, we tried again today and works perfectly


Status changed to Awaiting Railway Response Railway 3 months ago


echohack
EMPLOYEE

3 months ago

Awesome! Glad everything worked!


Status changed to Awaiting User Response Railway 3 months ago


Status changed to Solved echohack 3 months ago


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