a month ago
Project: [PROD] CopierGuy SAP
Environment: Dev
Service: CopierRental
Public domain: https://copierrental-dev.up.railway.app
Current deployment: 16a78456-accc-4156-a5bd-35298f918c72
Region shown in headers: railway/asia-southeast1-eqsg3a
Runtime: V2
Issue:
The CopierRental app recently became extremely slow from the public Railway domain. The delay appears before first byte, even for static files. Other apps in the same Railway hosting setup do not appear to have the same issue.
Evidence:
From local/public access, both static and dynamic routes consistently show about 12 seconds TTFB:
- HEAD /img/big-logo.png: ~12.08s TTFB
- HEAD /Identity/Account/Login: ~12.25s TTFB
Example slow request headers:
- x-railway-cdn-edge: fastly/cache-kul9823-KUL
- x-railway-edge: railway/asia-southeast1-eqsg3a
- x-railway-request-id: YvfkAQ-ZRYW1zhrSV7rehQ
Another slow request:
- Route: /Identity/Account/Login
- x-railway-cdn-edge: fastly/cache-kul9827-KUL
- x-railway-request-id: E1PQIeX2RGiCTzjyAQeqjw
Comparison:
When testing from inside the Railway container / Singapore path, the same public URL returns quickly through the SIN edge:
- Route: /img/big-logo.png
- x-railway-cdn-edge: fastly/cache-sin-wsap440073-SIN
- x-railway-request-id: Wu03D-1IRMetgiGcAXC71g
Origin check:
Direct Kestrel requests inside the container to 127.0.0.1:8080 return immediately, so the app process/origin does not appear to be the bottleneck.
App-side checks:
- Fixed IP restriction is disabled: Security__FixedIpAccess__Enabled=false
- Static files bypass the app’s data filtering and fixed-IP middleware
- Database queries tested fast, around milliseconds
- Service status is SUCCESS for both CopierRental and MySQL
Request:
Can Railway investigate why requests routed through the Fastly KUL edge for this Railway service/domain have ~12s TTFB while origin and SIN edge requests are fast? Please advise whether this is an edge routing/cache/CDN issue, Runtime V2 issue, or domain routing issue.
1 Replies
Status changed to Awaiting Railway Response Railway • 27 days ago
a month ago
This has now been resolved.
The latency was caused by an issue with our CDN provider Fastly, specifically affecting their KV store in the Asia region. Their incident report: https://www.fastlystatus.com/incident/378503
Apologies for the disruption.
Status changed to Awaiting User Response Railway • 27 days ago
Status changed to Solved jerryyee • 26 days ago
