Could not load branches.retry error across all repos for hours"
lynchdecom
HOBBYOP

24 days ago

Description: Mention that the error is persistent across all your GitHub repos, it's been happening for hours, GitHub status is normal, and you suspect a Railway GitHub integration issue.

Project: AU Decom Pathfinder

Solved

1 Replies

Railway
BOT

24 days ago

Your deployments are completing normally, so the GitHub connection itself is working. The "could not load branches" error in the branch picker is a stale cache or permissions sync issue. To resolve it: open your GitHub App installation settings, confirm the Railway app has access to the affected repos and accept any pending permission updates, then back in Railway go to your service settings and disconnect and reconnect the repository. You can also force a cache refresh by clicking Add > GitHub Repository > Refresh on the project canvas. If the error persists after those steps, uninstalling and reinstalling the Railway GitHub App from GitHub is the definitive fix.


Status changed to Awaiting User Response Railway • 24 days ago


Railway
BOT

17 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 17 days ago


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