6 months ago
My application is returning server errror 500 after the automatic railway metal upgrade. I tried to rollback but it get stucked in intitializing. Can you please help me?
12 Replies
6 months ago
We're currently experiencing an incident where new deployments are taking longer than expected. https://status.railway.com/cmbzb4dqc001yue4pw9cq9qnk
You can always see the status of incidents at https://status.railway.com
Status changed to Awaiting User Response Railway • 6 months ago
6 months ago
Yes, but why my service in down after railway metal? I need to rollback please
Status changed to Awaiting Railway Response Railway • 6 months ago
6 months ago
Your service is down because it appears you have set the workload to "Sleep" on Serverless mode. Please disable "Serverless" if you would like your service to stay up 24/7.
Thanks,
Angelo
Status changed to Awaiting User Response Railway • 6 months ago
6 months ago
That shouldn´t be the problem, because before the automatic upgrade, the I was using the serverless mode, without problems. And I am still unable to make my app work
Status changed to Awaiting Railway Response Railway • 6 months ago
6 months ago
I cant rollback because it is not in railway metal, but the last deployment was on railway metal. Can you please help me?
Attachments
6 months ago
I just realized my database is empty???? Why did that happened??? Please I need urgent help. The system was running all good until the automatic upgrade. Please I need a solution
6 months ago
There is no way that you database would be empty due to the migration.
Did you have a migration script that runs on instantiation?
Status changed to Awaiting User Response Railway • 6 months ago
6 months ago
Yes I have one. That only run database migration. Flash data on debug true (localy). On railway I have the env variable on False. All my database backups are empty to. I dont understand why
Status changed to Awaiting Railway Response Railway • 6 months ago
6 months ago
Then that is something you need to debug unfortunately. We have communicated the Railway Metal migration with 5 emails sent. Is the data business critical?
Status changed to Awaiting User Response Railway • 6 months ago
6 months ago
Not that much, the problem is that the last time I review the code was a year ago, so they are asking me for solutions and I dont know what to tell them. But ok, I will talk to them...
Status changed to Awaiting Railway Response Railway • 6 months ago
6 months ago
Sorry to put you in this spot, but it doesn't appear to be with the servers themselves.
Status changed to Awaiting User Response Railway • 6 months ago
6 months ago
Ok dont worry. Thanks anyway, have a good one
Status changed to Awaiting Railway Response Railway • 6 months ago
Status changed to Solved fhsingenieria • 6 months ago