a year ago
Hi team, I’m on the Pro plan and urgently need help.
I upgraded my PostgreSQL database from 5 GB to 20 GB, and right after the upgrade, the database crashed and hasn’t started since. Logs show:
PANIC: replication checkpoint has wrong magic 0 instead of 307747550
startup process was terminated by signal 6: Aborted
aborting startup due to startup process failure
This is blocking my production deployment and the DB contains essential data I imported from local.
👉Project link:
Can you please:
1. Investigate what caused the crash?
2. Tell me if the data is recoverable?
3. Suggest next steps?
Thanks a lot — this is quite urgent 🙏
4 Replies
a year ago
Hi there - I think you just had to restart the deployment. I did that on your behalf, and you should be good now.
Status changed to Awaiting User Response Railway • about 1 year ago
Status changed to Solved sarahkb125 • about 1 year ago
a year ago
Actually, I see it crashed again. Let me escalate to our engineering team.
Status changed to Awaiting Railway Response Railway • about 1 year ago
a year ago
Hello!
We've escalated your issue to our engineering team.
We aim to provide an update within 1 business day.
Please reply to this thread if you have any questions!
Status changed to Awaiting User Response Railway • about 1 year ago
a year ago
Hey! I restarted your database. Could you check if it's working as intended now?
a year ago
✅ The internal ticket Database crashing after volume increase has been marked as completed.
10 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 10 months ago