Crashed Database
thebestitaly
PROOP

8 months ago

Hi team, I’m on the Pro plan and urgently need help.

I upgraded my PostgreSQL database from 5 GB to 20 GB, and right after the upgrade, the database crashed and hasn’t started since. Logs show:

PANIC: replication checkpoint has wrong magic 0 instead of 307747550

startup process was terminated by signal 6: Aborted

aborting startup due to startup process failure

This is blocking my production deployment and the DB contains essential data I imported from local.

point_right emojiProject link:

https://railway.com/project/841a1686-554d-40a0-8e98-ca1640c41717/service/224f0787-ee78-4f07-9c8c-8b56df5448fe?environmentId=8aa330a7-f05f-4538-bf80-8562650a7d15

Can you please:

1. Investigate what caused the crash?

2. Tell me if the data is recoverable?

3. Suggest next steps?

Thanks a lot — this is quite urgent pray emoji

Solved

4 Replies

sarahkb125
EMPLOYEE

8 months ago

Hi there - I think you just had to restart the deployment. I did that on your behalf, and you should be good now.


Status changed to Awaiting User Response Railway 8 months ago


Status changed to Solved sarahkb125 8 months ago


sarahkb125
EMPLOYEE

8 months ago

Actually, I see it crashed again. Let me escalate to our engineering team.


Status changed to Awaiting Railway Response Railway 8 months ago


Railway
BOT

8 months ago

Hello!

We've escalated your issue to our engineering team.

We aim to provide an update within 1 business day.

Please reply to this thread if you have any questions!

Status changed to Awaiting User Response Railway 8 months ago


ray-chen
EMPLOYEE

8 months ago

Hey! I restarted your database. Could you check if it's working as intended now?


Railway
BOT

8 months ago

✅ The internal ticket Database crashing after volume increase has been marked as completed.


Railway
BOT

6 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 6 months ago


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