CREATE_CONTAINER failure leaves service domain returning 404
harjesandreas623-debug
HOBBYOP

2 months ago

Project: 6c11f876-0d38-4202-8db9-c2bcac0cb316

Service: a74b7641-7bdf-4c05-bf55-f97bee6e2d94

Environment: production (1bb8584e-09c9-449e-91ef-e5621aab14d3)

Region: sfo

Healthy deployment to preserve: a6949940-8a3f-4d75-bc9e-6a57ed4ccf14

Failed deployments: a61a62ef-8353-4ace-84d3-4262956eb1b4, bd126719-ae26-4497-b6a3-b145ccf19d07

The build completes successfully, but deployment fails before application startup during container creation/scheduling. There are no application runtime logs from the failed deployment.

The public endpoint https://orderpilot-ops-production.up.railway.app/api/health currently returns 404 Application not found, while the Railway control plane reports the older deployment as SUCCESS/RUNNING.

The persistent volume mounted at /data remains READY and must be preserved. Please clear any orphaned container or volume attachment and restore the service-domain routing to the healthy deployment.

Do not reset or rebuild application data, WPS/KDocs sheets, the database, or volume contents. Do not remove the healthy deployment or the service.

Solved

4 Replies

Status changed to Awaiting Railway Response Railway • about 2 months ago


2 months ago

Try set custom start command in the Service Settings


harjesandreas623-debug
HOBBYOP

2 months ago

Thanks. Before changing the start command, please note that the build completes successfully, but the failed deployment stops during CREATE_CONTAINER / container scheduling before the application process starts. There are no application runtime logs for the failed deployment, and the public /api/health endpoint still returns 404 Application not found.

The last known healthy deployment a6949940-8a3f-4d75-bc9e-6a57ed4ccf14, the service, database, and the READY persistent volume mounted at /data must be preserved.

Could you please inspect and clear any orphaned container or volume attachment and restore service-domain routing to the healthy deployment? If a custom start command is definitely required, please provide the exact command and the platform log/evidence indicating a start-command failure.


harjesandreas623-debug
HOBBYOP

2 months ago

Follow-up: the public https://orderpilot-ops-production.up.railway.app/api/health endpoint is still returning 404 Application not found. Please confirm whether the container scheduling / service-domain routing issue is being investigated, and advise on the next safe action. We have not changed the start command or triggered another deployment.


dizzydes90
EMPLOYEE

2 months ago

Your service is deploying and serving normally again: the latest deployment is live and https://orderpilot-ops-production.up.railway.app/api/health is returning 200. Your data on the /data volume is intact and untouched. The earlier failures were a container issue on the host that has since been cleared, and your build was never the problem, so no start command change is needed. You're safe to deploy as normal from here.


Status changed to Awaiting User Response Railway • about 2 months ago


Status changed to Solved dizzydes90 • about 2 months ago


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